Questions & Answers

Q: QuestionHow many levels of compression does the Normatec Go offer?

• A:Answer The Normatec Go offers 7 levels of compression.

Q: QuestionCan I use two Normatec Go devices simultaneously?

• A:Answer Yes, you can use two Normatec Go devices simultaneously using HyperSync technology.

Q: QuestionWhat is the battery life of the Normatec Go?

• A:Answer The Normatec Go has a battery life of up to 3 hours.

Q: QuestionIs the Normatec Go TSA approved?

• A:Answer Yes, the Normatec Go is TSA approved for carry-on luggage.

Q: QuestionWhat area of the body does the Normatec Go target?

• A:Answer The Normatec Go is designed to target the calf muscles.

Q: QuestionWhat type of battery does the Normatec Go use?

• A:Answer The Normatec Go uses a Lithium-ion battery.

Q: QuestionWill it help arthritic ankles?

Asked 1 year ago by KASCPA.

• A:Answer Not really, save swelling

  Answered 1 year ago by BobajoulVerified Purchase

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Q: QuestionWhat is the length of the 'wrap around' part of this product? I have large calves.

Asked 1 year ago by CuriousAbtNormaticGo.

• A:Answer Hi there! The Normatec Go will fit up to a 22 inch calf size. The wrap is adjustable though to make it fit anything smaller than that 22 inches.

  Answered 1 year ago by Hyperice

  
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Q: QuestionCan you use this product on your quads and hamstrings?

Asked 2 years ago by RunnrGrl.

• A:Answer Yes, I’ve used them on my upper legs! Love them. They are just big enough for me…. another runner girl (5’6 125#).

  Answered 2 years ago by KarlaDVerified Purchase

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Q: QuestionMy NormaTech Go won’t power on. I bought it through Best Buy in November 2024. It worked perfectly since then, but now it doesn’t power on anymore. When charging the lights blink as usual but they don’t stop blinking even after an overnight charge.

Asked 1 month ago by Lucy.

• A:Answer Sorry about this trouble with your device! Please reach out to our team at [email protected], and one of our agents would be happy to troubleshoot and find a solution!

  Answered 1 month ago by Hyperice

  
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Q: QuestionDoes it help swollen ankles and feet?

Asked 3 months ago by Branmap.

• A:Answer The Normatec Go is made specifically for the calf muscles to flush out and rejuvenate your entire lower body. The calf muscle is often considered the second heart as it plays an important role within the circulatory system of the body. Targeted dynamic air compression massage on the calves is scientifically proven to significantly reduce inflammation and pain and increase circulation throughout your entire lower body.

  Answered 3 months ago by Hyperice

  
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Q: QuestionCan I find direction for use on line?

Asked 1 year ago by Kmac.

• A:Answer Yes. Or in the Hyperice app. Or on the box.

  Answered 1 month ago by AbcdVerified Purchase

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Q: QuestionWill it help feet pain at all for diabetes

Asked 1 year ago by Anonymous.

• A:Answer Hi there! Our customers safety and health is our first priority. If you have specific questions or concerns about using your products, we highly encourage consulting your physician since he/she has the most knowledge on your personal health records and how our technology will work on your body.

  Answered 1 year ago by Hyperice

  
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Q: QuestionCan you use it on just one leg at a time?

Asked 2 years ago by Anonymous.

• A:Answer Yes, you can use on only one leg.

  Answered 1 year ago by LorenVerified Purchase

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