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I’m a 6ft male wearing 42” waist pants and I can barely fasten this device. Customer service is difficult to access but i was told they can send a free extender 7-10 days shipping. I’m at day 13 and still no extender. I’m having trouble getting any further response from them regarding that. I will likely return the device in a few days if no extender. The device has potential with proper, responsive support from hyperice but so far I’m not getting that.
Sorry, there was a problem. Please try again later.Hi there! The Venom back fits up to a 45 inch waist. We do have an extender that can add up to 10 more inches if needed. Please reach out to our HyperCare team for assistance!
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