Questions & Answers

Q: QuestionHow much does the Hyperice X Shoulder weigh?

• A:Answer The Hyperice X Shoulder weighs 2.6 pounds.

Q: QuestionWhat is the battery life of the Hyperice X Shoulder?

• A:Answer This device offers a 1.5 hour battery life.

Q: QuestionWhat kind of batteries does the Hyperice X Shoulder use?

• A:Answer This device uses rechargeable lithium-ion batteries.

Q: QuestionHow quickly does the Hyperice X Shoulder switch between hot and cold?

• A:Answer The Hyperice X Shoulder can switch between hot and cold therapy in just 60 seconds.

Q: QuestionDoes this cover the back of the shoulder rotator cuff? Looks like it doesn't not really hit the back of the shoulder but cannot tell in the pictures.

Asked 1 year ago by JJ.

• A:Answer Hi there! Yes, the heating and cooling wraps around both the front and rear deltoid. You should feel it on your back rotator cuff.

  Answered 1 year ago by Hyperice

  
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Q: QuestionDoes It help heal rotary cuff torn ligaments?

Asked 1 month ago by Anonymous.

• A:Answer Our customers safety and health is our first priority. The Hyperice X device will provide cold, heat, and contrast therapy to the shoulder area. If you have specific questions or concerns about using our products, we highly encourage consulting your physician since he/she has the most knowledge on your personal health records and how our technology will work on your body.

  Answered 1 month ago by Hyperice

  
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Q: Questiondoes this utilize compression? I see that the newer version does and was curious if this one does as well. I’m trying to figure out the main differences.

Asked 1 month ago by Frozenshoulder1.

• A:Answer Our first-generation Hyperice X does not have a compression feature built into it. This was one of the main new features added to the Hyperice X 2 model along with better battery life and a more user friendly control module.

  Answered 1 month ago by Hyperice

  
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Q: QuestionHow cold does it get?

Asked 8 months ago by Scott.

• A:Answer It gets cold! I would compare close to an ice pack for 15 mins. For best results put setting on Max Cold.

  Answered 2 months ago by DerekLVerified Purchase

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Q: Questiondoes the hyperice x for shoulders vibrate?

Asked 1 year ago by ouch.

• A:Answer Our Hyperice X line offers heat, cold, and contrast therapy only. If you are looking for vibration as well, our Venom line might be the better fit as those devices offer heat and vibration.

  Answered 1 year ago by Hyperice

  
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Q: QuestionWhat size does it fit for males?

Asked 1 year ago by Anonymous.

• A:Answer One thing I don’t like is it’s Not made for Bigger Guys. Wish it could be adjusted or extra strap to extend around the chest area.

  Answered 2 months ago by DerekLVerified Purchase

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Q: QuestionIs this FSA/HSA?

Asked 1 year ago by Johnny.

• A:Answer Yes! Our Hyperice X devices are HSA and FSA eligible. Each account is different though so we would recommend contacting your provider first to ensure there is no further documentation needed for this to be covered by them.

  Answered 1 year ago by Hyperice

  
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Q: QuestionIs there additional power source via cord? Do we need to purchase additional batteries? Does the unit come in sizes?

Asked 1 year ago by Kathi.

• A:Answer Hi there! The Hyperice X will come with the charger needed for it. Once fully charged, you will get about 1 to 1.5 hours of continuous use before needing to charge it again. You can also use this device while it is plugged into the charger if you wish. There are no additional batteries or accessories needed in order to use. As for sizes, this device is one size fits most and has adjustable velcro straps on it to make sure it is secured comfortably to the user. There will also be shrinkers and extenders in the box that can be added to the strap to shorten or lengthen it if needed.

  Answered 1 year ago by Hyperice

  
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