Questions & Answers

Q: QuestionDoes the HyperX Cloud Stinger Core headset have a noise-cancelling microphone?

• A:Answer Yes, the headset features a noise-cancelling microphone to ensure clear communication during gameplay.

Q: QuestionWhat is the battery life of this gaming headset?

• A:Answer This headset provides up to 17 hours of battery life on a single charge.

Q: QuestionHow long does it take to fully charge the headset?

• A:Answer The battery charge time for the headset is 3 hours.

Q: QuestionIs the HyperX Cloud Stinger Core headset compatible with PC?

• A:Answer Yes, this headset is compatible with PS5, PS4, and PC.

Q: QuestionWhat kind of sound quality can I expect from the Cloud Stinger Core headset?

• A:Answer The headset is designed to deliver rich sound quality with clear low, mid, and high tones, along with enhanced bass for an immersive gaming experience.

Q: QuestionAre they compatible with Xbox one

Asked 4 years ago by Anonymous.

• A:Answer These do not work on XBox One.

  Answered 3 years ago by Anonymous

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Q: QuestionI u take of the mic from the headset and put it back on if you want

Asked 4 years ago by Viper.

• A:Answer Hey Viper! No, the microphone on any Cloud Stinger headset is not detachable.

  Answered 4 years ago by HyperX Product Expert

  
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Q: QuestionCan they be used while charging?

Asked 4 years ago by Alex.

• A:Answer Yes, they can. You just need to buy another longer USB extender cord because the one that came with it is only about 14 inches

  Answered 4 years ago by Texfroggy

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Q: QuestionDoes this headset support individual game/party chat audio? As in, can I change the volume of game chat and party chat separately, or is it a single audio adjustment for all sounds?

Asked 4 years ago by LouisCaravan.

• A:Answer All your audio controls are in your chat setting not you your headset

  Answered 4 years ago by bigzfamilyVerified Purchase

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Q: QuestionDo these headphones have surround sound?

Asked 4 years ago by Isaac.

• A:Answer Hello, Issac! They do not come with a surround sound feature however, you can purchase our HyperX USB AMP to gain access to 7.1 virtual surround sound. Reach out to us if you have any questions on our social media platforms. Thank you! Sidney | HyperX

  Answered 4 years ago by HyperX

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Q: Questionis this headset worth the price and is this better than stringer 7.1

Asked 4 years ago by Adi.

• A:Answer Hey Adi! Both headsets are great options! It will just depend on if you're looking for the additional 7.1 surround sound feature.

  Answered 4 years ago by HyperX Product Expert

  
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Q: QuestionWill this work for Xbox series x/s?

Asked 1 year ago by FrankN.

• A:Answer It will not work for Xbox. For the version that will work with Xbox, look for the HyperX CloudX Stinger Core Wireless. Model number: 4P5J0AA. Link to the page: https://www.bestbuy.com/site/hyperx-cloudx-stinger-core-wireless-gaming-headset-for-xbox-xs-and-xbox-one-black-green/6537540.p?skuId=6537540

  Answered 1 year ago by HyperX Product Expert

  
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Q: QuestionHow far can you go from the device for it to loose connection. For example I am going to be using it on my laptop but if I get up and walk away while talking into it how far can the connection reach?

Asked 3 years ago by Mo.

• A:Answer I think it’s about 20 meters. I could use them in every room of my house on the same level as my ps5.

  Answered 3 years ago by Ace08Verified Purchase

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Q: QuestionCan you listen to Netflix though the ps 5

Asked 4 years ago by Tr.

• A:Answer Hey Tr! Yes, you should be able to listen to Netflix.

  Answered 4 years ago by HyperX Product Expert

  
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Q: QuestionAre these headphones compatible with the new PS5?

Asked 4 years ago by devon.

• A:Answer Yes, these are compatible with the new PS5.

  Answered 4 years ago by HyperX Product Expert

  
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Q: QuestionIs it noise canceling?

Asked 4 years ago by Patty.

• A:Answer Yes!

  Answered 4 years ago by Nouryi

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Q: QuestionHow long does the battery last?

Asked 4 years ago by SOMEONE.

• A:Answer Hey! The battery can last up to 17 hours from a single charge. Feel free to contact us directly if you have any other questions or concerns.

  Answered 4 years ago by HyperX

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Q: QuestionDo these headphone support the multiple users connection of usb dungle as I play with 1 person next to me and 2 people online regularly.

Asked 8 months ago by AmandaS.

Q: QuestionHow loud does this headset go as in will it work for a hearing impaired person?

Asked 9 months ago by Ikonix360.

• A:Answer They get pretty loud but the sound quality drops drastically as they get louder. Would not recommend unless you’re not too concerned with sound quality.

  Answered 8 months ago by ZakBVerified Purchase

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