“If the pc has problems what is the store warranty and the manufacturer warranty on returns and replacing the pc?”
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I purchased a new Ibuypower desktop. It was defective immediately. This is a third party brand and Best Buy does not guarantee it. If the unit is defective be prepared to pay return shipping and wait 4 weeks (at a minimum) for replacement and "hope" it works once returned. P.S. I would never buy another computer this way again. I thought purchasing from Best Buy would by fine. Wrong. You're not really buying it from Best Buy...sort of. They are just the facilitator of the sale.
Sorry, there was a problem. Please try again later.my son pc gaming system we purchased it from best buy in 10/2020// we have the geek squad protection 2 year warranty plan.. its having some issues to where the gaming pc isnt working if it cant be fixed will it be replaced
Sorry, there was a problem. Please try again later.If it has problems from the start it wont be any problem exchanging it. Mine came from the store with bad cooling fan, and other things installed wrong. The store replaced it with out any hassle. If this is within the first year of having the computer the warranty should cover it. If you have Geek Squad its covered for everything. Hope this answered what you where asking.
Sorry, there was a problem. Please try again later.My pc came with a shattered glass panel. Bestbuy was able to exchange the PC with the exact same one for me, granted I have to wait an extra 5 days though. They will most likely do the same for you
Sorry, there was a problem. Please try again later.Hello, Please contact our Customer Service at (888) 462-3899 Monday through Friday 9 am - 5pm PST for further assistance. Or if your concerns require technical assistance, please give us a call at (888)-618-6040 and our technical support will be able to assist you further in resolving this. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!
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