Questions & Answers

Name: iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2060 SUPER - 1TB HDD + 480GB Solid State Drive - Black
Brand: iBUYPOWER
SKU: 6362983
Price: 1169.99 USD
Rating: 4.7 (1312 reviews)

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2060 SUPER - 1TB HDD + 480GB Solid State Drive - Black

Model:: BB970; |
SKU:: 6362983

User rating, 4.7 out of 5 stars with 1312 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 456 questions

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QuestionWhat is the power supply?
Asked 5 years ago by Ashton.
- Answer This PC has a THERMALTAKE 600W 80PLUS GOLD power supply.
  Answered 5 years ago by CommunityAnswer
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QuestionSince it appears that using the exact same ram as what's in there already, what's the specifications for the ram? What brand/frequency etc
Asked 5 years ago by TOOB.
- Answer Hello, We use a variety of RAM sticks in our systems depending on what we have in stock. We are unable to tell you exactly what model your system will have. You would have to check once you open your system.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWhy is my sound not working
Asked 5 years ago by James.
- Answer I need a little bit more info my friend. Do you have speakers? Are you plugging an audio device into the jack on top? If its sound not coming out of your monitor, some monitors don't have sound, hence the need for speakers. To test this, plug the monitor into another device, such as a PS4. If sound plays, we will know if it is the monitor or the computer itself. Hope this helped!
  Answered 5 years ago by Varg
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QuestionHi, I saw you can upgrade graphics cards, but to which one exactly? I want to go for a 2070, but idk what I can do. Can someone help me get and exact one? Thanks!!
Asked 5 years ago by Deeg.
- Answer While the switch from a 2060 super to a 2070 is literally just swapping the cards, the performance gain is likely between 4% and 7%. IMHO not with the money. A 2070 super is likely not an increase that we be noticeable or worth the money either. Would also likely avoid warranty if that is a concern.
  Answered 5 years ago by Tech
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Questionhas anyone upgraded the graphics card? Thinking about buying a 2080 super, will it work or do I have to buy like a better motherboard or whatever? dont know much about upgraded and building pcs, dont want to buy a new card and it ends up not working
Asked 5 years ago by Silverfox.
- Answer Yes, because both cards are PCI Express interfaces. I am not sure the performance difference is worth the cost difference, but that's for you to research and decide.
  Answered 5 years ago by Roland4269
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QuestionCan I use 4 monitors w this system out of the box? Thank you
Asked 5 years ago by Ronz245.
- Answer They come with different manufacturer's graphics cards, but mine did. It had 2 HDMI's, 1 DVI & 1 DisplayPort.
  Answered 5 years ago by TGC001
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QuestionI want to get a fast computer for my wife who uses Autocad for drafting. Is this a good choice?
Asked 5 years ago by Ferr.
- Answer I don't use Autocad but I do use it for graphic design, such as Blender, Maya, 3D Max and so on and it handles them with no problem. I also play a lot of AAA title games and it blows right threw them. So I think this would work for your wife...
  Answered 5 years ago by LordLays
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QuestionWhat mother board is in this unit?
Asked 5 years ago by Sheri.
- Answer It comes with an ASROCK B365M IB-R motherboard.
  Answered 5 years ago by CommunityAnswer
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QuestionCan I upgrade to 32 GB memory ram? Is it possible to do this before ordering? What is the cost?
Asked 5 years ago by VideoJoe.
- Answer RAM is extremely easy to install so if you were to order you could then order two more sticks of RAM from somewhere else for cheaper =P like newegg or amazon
  Answered 5 years ago by Derek
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QuestionDoes this come with any warranty at all?
Asked 6 years ago by Me.
- Answer 1 year parts and labor.
  Answered 6 years ago by Dave
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QuestionHow many sticks of ram does it have? Is there room to install more?
Asked 6 years ago by Anonymous.
- Answer It comes with 2 sticks of 8 GB each with room for two more sticks which I highly recommend.
  Answered 6 years ago by Frank
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QuestionWhat kind of monitor would be a great fit with this playing fort nite on?
Asked 6 years ago by J.
- Answer This is an EXTREMELY personal preference type of question. Are you competitive? Are you esports competitive? Do you favor quality over FPS? Monitors less than 60hz these days are rare and a waste of money. I would think a 144hz monitor is where your money would be best spent. Try Spectre on amazon though. Dell also has sales on good monitors for gamin sometimes..... Of course the better brands are out there but the price is 4x that of a Spectre etc, and performance maybe 1.5x so there is a trade off at some point like every product. You need to figure out the FPS your'e aiming for and then pick a monitor based on price value and personal preference. There isn't anything vastly different aside from things that are all about personal preference. Do you want ultra-wide? Do you want a curved monitor? I have a 75hz 1080p curved Spectre and as much as i love seeing games on a 55inch TV at 60fps 1080p, the curve makes things feel awesome for some reason. sorry, your question is just to broad. I would say a kid or teen would probably enjoy any 1080p monitor that can get atleat 60fps for something like fornite. Im going to upgrade to something capable of 144hz at 4k but will go with a good deal even though Id love an ROG monitor etc. But I play for visuals. I love seeing RDR2 on high and ultra but still want good FPS. competitive shooters require different reasons for wanting certain monitor capabilities.
  Answered 6 years ago by Jaydee700xx
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QuestionSorry new to things but it says ddr4 does that mean that I should buy more sticks of ram during the purchase of this PC to have it run on dual channel or does it already come with ram sticks?
Asked 6 years ago by Andrew.
- Answer It is good that you are doing research first! It comes with enough RAM for most people, however, it is up-gradable if you require it later. I would say stick to what is provided, as you will not require more than 16 GB, unless you are doing some serious video editing or graphic design.
  Answered 6 years ago by Garrett
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QuestionDoes the keyboard have RGB lighting included with it? Also does the mouse have RGB lighting?
Asked 6 years ago by Icedaus.
- Answer No, neither have RGB, but the mouse does have some amount of glowing effect
  Answered 6 years ago by ACWatkins
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QuestionDoes this come with a digital code for the new Modern Warfare like other computers with an Nvidia 20 series GPU?
Asked 6 years ago by Jose11756.
- Answer Mine didn't.
  Answered 6 years ago by Casey
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QuestionAccidentally factory reset my pc and now it dosnt run as well or have some of the software it came with why dosnt it run as well and how can I fix this thank you
Asked 5 years ago by Dan.
- Answer Hello, This is probably because you are missing drivers that help optimize the PC performance. Please contact our tech support at 888-618-6040 and they can lead you in the right direction.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionI factory reset my computer because it had an audio issue and it removed the RGB lighting tool and I can’t seem to find it to reinstall
Asked 5 years ago by Help.
- Answer Hello, You can find the software on your motherboard manufacturer's website!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWhy is my fps only around 60-70 on call of duty
Asked 5 years ago by Damian.
- Answer You could have a frame limit set up. Otherwise the computer might just run it that way.
  Answered 5 years ago by Semmer420
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QuestionWhy does it produce a weird smell whenever I use it and especially when it runs a GPU/CPU intensive game? I have only have had it for around a week and the smell has not dissipated yet. The CPU also cant push to 4.7ghz without tuckering out within 10 secs
Asked 5 years ago by Geo.
- Answer Hello, That does not seem normal, please contact our tech support at 888-618-6040 and they will be able to help you identify the issue!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionCan VR games run smoothly with this model.
Asked 5 years ago by Orca.
- Answer Hello, Yes this PC can run VR very well!
  Answered 5 years ago by iBUYPOWER Product Expert
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Showing 41-60 of 456 questions

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Questions & Answers

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2060 SUPER - 1TB HDD + 480GB Solid State Drive - Black

Q: QuestionWhat is the power supply?

Q: QuestionSince it appears that using the exact same ram as what's in there already, what's the specifications for the ram? What brand/frequency etc

Q: QuestionWhy is my sound not working

Q: QuestionHi, I saw you can upgrade graphics cards, but to which one exactly? I want to go for a 2070, but idk what I can do. Can someone help me get and exact one? Thanks!!

Q: Questionhas anyone upgraded the graphics card? Thinking about buying a 2080 super, will it work or do I have to buy like a better motherboard or whatever? dont know much about upgraded and building pcs, dont want to buy a new card and it ends up not working

Q: QuestionCan I use 4 monitors w this system out of the box? Thank you

Q: QuestionI want to get a fast computer for my wife who uses Autocad for drafting. Is this a good choice?

Q: QuestionWhat mother board is in this unit?

Q: QuestionCan I upgrade to 32 GB memory ram? Is it possible to do this before ordering? What is the cost?

Q: QuestionDoes this come with any warranty at all?

Q: QuestionHow many sticks of ram does it have? Is there room to install more?

Q: QuestionWhat kind of monitor would be a great fit with this playing fort nite on?

Q: QuestionSorry new to things but it says ddr4 does that mean that I should buy more sticks of ram during the purchase of this PC to have it run on dual channel or does it already come with ram sticks?

Q: QuestionDoes the keyboard have RGB lighting included with it? Also does the mouse have RGB lighting?

Q: QuestionDoes this come with a digital code for the new Modern Warfare like other computers with an Nvidia 20 series GPU?

Q: QuestionAccidentally factory reset my pc and now it dosnt run as well or have some of the software it came with why dosnt it run as well and how can I fix this thank you

Q: QuestionI factory reset my computer because it had an audio issue and it removed the RGB lighting tool and I can’t seem to find it to reinstall

Q: QuestionWhy is my fps only around 60-70 on call of duty

Q: QuestionWhy does it produce a weird smell whenever I use it and especially when it runs a GPU/CPU intensive game? I have only have had it for around a week and the smell has not dissipated yet. The CPU also cant push to 4.7ghz without tuckering out within 10 secs

Q: QuestionCan VR games run smoothly with this model.

QuestionWhat is the power supply?

QuestionSince it appears that using the exact same ram as what's in there already, what's the specifications for the ram? What brand/frequency etc

QuestionWhy is my sound not working

QuestionHi, I saw you can upgrade graphics cards, but to which one exactly? I want to go for a 2070, but idk what I can do. Can someone help me get and exact one? Thanks!!

Questionhas anyone upgraded the graphics card? Thinking about buying a 2080 super, will it work or do I have to buy like a better motherboard or whatever? dont know much about upgraded and building pcs, dont want to buy a new card and it ends up not working

QuestionCan I use 4 monitors w this system out of the box? Thank you

QuestionI want to get a fast computer for my wife who uses Autocad for drafting. Is this a good choice?

QuestionWhat mother board is in this unit?

QuestionCan I upgrade to 32 GB memory ram? Is it possible to do this before ordering? What is the cost?

QuestionDoes this come with any warranty at all?

QuestionHow many sticks of ram does it have? Is there room to install more?

QuestionWhat kind of monitor would be a great fit with this playing fort nite on?

QuestionSorry new to things but it says ddr4 does that mean that I should buy more sticks of ram during the purchase of this PC to have it run on dual channel or does it already come with ram sticks?

QuestionDoes the keyboard have RGB lighting included with it? Also does the mouse have RGB lighting?

QuestionDoes this come with a digital code for the new Modern Warfare like other computers with an Nvidia 20 series GPU?

QuestionAccidentally factory reset my pc and now it dosnt run as well or have some of the software it came with why dosnt it run as well and how can I fix this thank you

QuestionI factory reset my computer because it had an audio issue and it removed the RGB lighting tool and I can’t seem to find it to reinstall

QuestionWhy is my fps only around 60-70 on call of duty

QuestionWhy does it produce a weird smell whenever I use it and especially when it runs a GPU/CPU intensive game? I have only have had it for around a week and the smell has not dissipated yet. The CPU also cant push to 4.7ghz without tuckering out within 10 secs

QuestionCan VR games run smoothly with this model.