“Can you permanently turn the volume down on Alexa for when she speaks on this clock? If I say turn the volume down she will, but the next time she speaks is VERY loud again.”
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This is an unusual situation. Please remove the AC adapter from the back of the unit for 5 minutes and plug it back in. If the problem persists, please record a 30 second video and contact our Support Team at 1-800-288-2792. Provide case # 425076 when you call.
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