Questions & Answers

Q: QuestionI purchased the bluetooth bedside/home office aero speaker system yesterday> I haven't been able to set up account on Home AVS. KEEPS SAYING UNABLE TO CREATE ACCOUNT. HELP PLEASEE

Asked 2 years ago by Bailey.

Q: QuestionHow do you use the app in this year when you cant create an account with the app i am really trying to setup this speaker with alexa

Asked 2 years ago by Anonymous.

Q: QuestionCan I set up two devices in our bedroom ! One on my husband bight stand and one of my night stand and I can’t get my husband set up with date and tine ! We bought two of thes from Amazon ! Please help

Asked 3 years ago by Roxie.

Q: QuestionCan you buy this alarm clock at april 4?

Asked 4 years ago by Adwait.

Q: QuestionWhen I set my clock using my voice it also started playing music and I do not know how to stop this music as I need to go to bed. This is really irritating!

Asked 4 years ago by Radio.

Q: QuestionLight bar will not turn off on my Alexa lHome clock

Asked 4 years ago by lightbar.

Q: QuestionIs there a master reset button on the thing I bought it at an auction I need to reset it

Asked 4 years ago by Anonymous.

Q: QuestionDoes it have auto daylight saving function? do I need to set it up manually?

Asked 5 years ago by elena.

• A:Answer Hi Alena, Thanks for reaching out it automatically adjusts for daylight savings.

  Answered 5 years ago by iHome

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Q: QuestionDoes it automatically set the time?

Asked 5 years ago by Bobby.

• A:Answer Yes this unit is connected to WiFi and will automatically set the time

  Answered 5 years ago by iHome

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Q: QuestionCan you have 1 ihome AVS16 upstairs and 1 downstairs? Will it work fine with Spotify and the other apps?

Asked 5 years ago by cjay.

• A:Answer Yes

  Answered 5 years ago by FredVerified Purchase

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Q: QuestionWHERE IS THIS MADE?

Asked 5 years ago by Anonymous.

• A:Answer This product is made in China.

  Answered 5 years ago by iHome

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Q: QuestionCan you set the alarm manually and will it still work if there is no wifi connection for some reason.. ??

Asked 5 years ago by Tina.

• A:Answer Everything will work without wifi except Alexa. Yes you can set clock or alarm manually

  Answered 5 years ago by Camafterlife2Verified Purchase

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Q: QuestionIf I purchase a second one of these for another room are they going to conflict with each other when using BT or Alexa or iRadio

Asked 5 years ago by MrAl.

• A:Answer Dear Customer, It depends on how close to each other they are. If you have the microphone turned on, on both units and they are close enough together both units will answer. You would have to shut off the mic on the unit you don’t want to answer. If the units are far away from each other you shouldn't have an issue.

  Answered 5 years ago by iHome

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Q: QuestionDoes the radio alarm have ascending volume?

Asked 5 years ago by Gradual57.

• A:Answer Dear Customer, This unit doesn’t have what is called a gentle wake feature. The alarm comes on immediately on the volume that the alarm was set for.

  Answered 5 years ago by iHome

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Q: QuestionHow do i update firmware it keeps telling firm ware update failed

Asked 5 years ago by Sheri61.

• A:Answer The firmware is updated over the air. Make sure you have a good Wi-Fi signal or do it when not too many people are connected to the network.

  Answered 5 years ago by iHome

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Q: QuestionGood morning my name is Richard French and I was given an iHome smart alarm clock for my 100th birthday but I don't have a cell phone my question is can I use it without having a cellphone?

Asked 6 years ago by Mr100yrsold.

• A:Answer Yes no cellphone needed.

  Answered 5 years ago by Camafterlife2Verified Purchase

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Q: QuestionWhen I plugged the clock up and set everything up it worked fine. The next day I lost internet service and now the clock display will not show. It is very dim to the point you cant see it. I have tried the dimmer switch but it won't turn up.

Asked 6 years ago by JDD32.

• A:Answer It seems like you have the auto dimmer on the AVS app turned on. 1. Open the AVS app. 2. Select Setting icon on the bottom right. 3. Select Display Brightness 4. Select both setting on brightness high If the problem persists please visit ihome.com/support

  Answered 6 years ago by iHome

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Q: QuestionHow do you set arlarm

Asked 6 years ago by wcnorri.

• A:Answer Use voice commands to ask Alexa to set an alarm to your desired wake-up time. The alarm icon will appear on the iAVS16 display to confirm that your alarm is set.

  Answered 6 years ago by iHome

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Q: QuestionCan you set the time manually on this clock

Asked 6 years ago by Thewarden.

• A:Answer You cannot, the clock is automatically set when the unit connects to Wi-Fi.

  Answered 6 years ago by iHome

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