“I plugged mine in and it is stuck in update mode. I have factory restored and it still gets stuck. I have ordered a second one and will be returning this one. Hoping it’s a fluke unless someone has a suggestion”
Answer This Question
1-3 of 3 Answers
Mine quit working too. Im sending back for refund. Poorly made imo
Sorry, there was a problem. Please try again later.Hi there, thanks for posting, and sorry you’re running into this. If a device appears stuck in update mode even after a factory reset, it’s usually related to the update not completing cleanly rather than a hardware defect. In many cases, this can be resolved without replacing the unit. We recommend trying the following: 1. Unplug the device, wait about 10–15 seconds, then plug it back in and allow it time to complete the update. 2. If needed, perform another factory reset and keep the device plugged in during the update process until it finishes. Opening a second unit typically isn’t necessary, as this behavior isn’t usually caused by faulty hardware. If the update still doesn’t complete, our support team can help troubleshoot directly at [email protected], or chat us on our site myimagix.com. We appreciate you checking for suggestions here and hope this helps. — Imagix Team
Sorry, there was a problem. Please try again later.Maybe it has something to do with your Wi-Fi. I assume this has to be hooked up to Wi-Fi. I have an issue with T-Mobile, where my antenna can only point Southwest.
Sorry, there was a problem. Please try again later.