Questions & Answers

1-8 of 8 Questions
  • Question
    A couple questions. First, can you charge the moto mod battery with a wireless charger while the battery is connected to the phone? Second, if so, will this result in the internal phone battery charging as well? Thanks much!   (11 Answers)

    By seam August 18, 2016.

    Answers
    • Best 
      Answer

      1 - Yes, you can charge this wirelessly while it's on the phone. 2 - My experience with this charger is that both the phone and the external battery charge at the same time if they're connected while charging. It's a pretty smart system that works really well.

      By Justin November 30, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Does this come with a wall charger?   (5 Answers)

    By Scott November 1, 2016.

    Answers
    • Best 
      Answer

      No

      By LGKent November 13, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    It is unclear from the product description or photos if this battery pack acts as any type of protective case. Does it? If not, is anyone aware of a case that fits over this battery and the phone to offer some protection?   (10 Answers)

    By Drizzt January 19, 2017.

    Answers
    • Best 
      Answer

      It is only a battery, it is rubberized, so it offers some grip, but no protection. I haven't found a case, but there is a company that makes bumpers, that will work with the mods, I think it was actually Incipio, try their website.

      By TechDad January 19, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Incipio - offGRID™ 2220 mAh Moto Mod Portable Charger - Black (wireless) charger--What wireless chargers work with this? Does the Samsung - Fast Charge Wireless Charger - Black Model: EP-PN920TBEGUS? If not what does? I have Droid Moto Z Force.   (5 Answers)

    By DrPepper23 July 18, 2017.

    Answers
    • Answer

      Qi works and I think it's the only type this uses. Samsung states that model is a Qi certified charger, so you should be good to go!

      By ObviouslyDaMinority September 9, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Is this battery pack compatible with Moto Z Droid Play?   (5 Answers)

    By harry December 30, 2016.

    Answers
    • Answer

      The Incipio - offGRID™ 2220 mAh Moto Mod Portable Charger is compatible with ALL of the Moto Z Family of phones. Including the Moto Z, Moto Z Droid, Moto Z Force Droid, Moto Z Play, & the Moto Z Play Droid

      By Chualland January 2, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Does this phone work with T-Mobile?   (5 Answers)

    By oscar September 21, 2016.

    Answers
    • Answer

      Yes. This model is unlocked.

      By Dave November 8, 2016.

      • My Best Buy® Elite Plus Member
  • Question
    What Qi wireless charger do you recommend for this? Is there anything else needed for wireless charging of this? Thank you!   (5 Answers)

    By seam August 18, 2016.

    Answers
    • Answer

      Any Qi charger will work. I have been using the samsung fast charger for my battery.

      By Dave November 8, 2016.

      • My Best Buy® Elite Plus Member
  • Question
    Is this the Incipio battery that has wireless charging?   (10 Answers)

    By Josh August 2, 2016.

    Answers
    • Best 
      Answer

      Here's the manual that comes with the Incipio Off The Grid Moto Mod

      By Derek August 8, 2016.

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