Questions & Answers

1-10 of 29 Questions
  • Question
    Is the frame powered by batteries or do you have to use a cord?   (7 Answers)

    By Steph November 23, 2015.

    Answers
  • Question
    Can I transfer photos from my iPhone and computer to the digital photo frame?   (6 Answers)

    By Lorraine October 30, 2015.

    Answers
    • Best 
      Answer

      Yes, you can transfer photos to this frame from a PC or iPhone using the USB port.

      By CommunityAnswer October 30, 2015.

    • Question
      How many images can it hold?   (8 Answers)

      By Anonymous December 12, 2015.

      Answers
      • Best 
        Answer

        As many as you can put on the memory card or memory stick, which depends on the size of the image files and the size of the memory device. With my camera I take pictures that are 3648x2736 and create jpegs at around 3MB each. With a 8GB SD card I can have about 2666 pictures displayed on the Digital Photo Frame. If you want more pictures use a bigger SD card.

        By gcyran1 January 9, 2016.

      • Question
        A store employee told me this frame will only display 10 to 15 pictures in the slideshow, regardless of how many are stored on the memory card. Is he correct?   (2 Answers)

        By jpomlo May 3, 2016.

        Answers
        • Best 
          Answer

          That is incorrect. This frame can accept a USB flash drive or various SD cards up to 32 GB and display hundreds of pictures.

          By InsigniaCustomerSupport May 6, 2016.

          • Brand Representative
      • Question
        The photo stand will not stay standing. The dots do not line up on the stand.   (7 Answers)

        By Anonymous December 27, 2015.

        Answers
        • Best 
          Answer

          I had the same problem I believe you put the stand up side down then it'll click into place then you just rotate it

          By Nathaniel3598 January 30, 2016.

        • Question
          What is the screen technology and native resolution?   (3 Answers)

          Believe I read it is a LED LCD screen, but wanted to check. Also saw the supported picture resolution is 10,000 x 6,000, but what is the native screen resolution (800 x600, etc.)? I'd like to compare against other digital picture frames Best Buy sells

          By Anonymous December 8, 2015.

          Answers
          • Best 
            Answer

            The screen is an LED backlit TFT LCD display. The native screen resolution for the 10" is 1024 x 600 and the 8" model is 800 x 600.

            By InsigniaCustomerSupport December 9, 2015.

            • Brand Representative
        • Question
          My frame freezes up after about 10-15 minutes, and must be restarted. It doesn't come even close to displaying all the photos on memory card. Is this normal? I use 4 different memory cards and 1 thumb drive, and it happens with all of them.   (1 Answer)

          By Papa42 May 9, 2016.

          Answers
          • Best 
            Answer

            Please contact our team for assistance with troubleshooting and warranty evaluation. They can be reached by email at http://www.insigniaproducts.com/contact-us.html or by phone at 1-877-467-4289 any day between 8am and 9pm CST.

            By InsigniaCustomerSupport May 13, 2016.

            • Brand Representative
        • Question
          can it play a video   (5 Answers)

          By Anonymous December 6, 2015.

          Answers
          • Best 
            Answer

            Yes you can play videos MP4 and avi - I have tried them

            By Hussainpatel February 19, 2016.

          • Question
            Does the slide show mode show in order or shuffle the pictures?   (8 Answers)

            When using the slide show feature, are the photos displayed in the order they were taken or are the shown in a random manner?

            By oldie71 December 6, 2015.

            Answers
            • Best 
              Answer

              There is a setting for both.

              By Jason January 10, 2016.

            • Question
              Can u delete pictures if u want from your sd card   (3 Answers)

              By Anonymous December 24, 2016.

              Answers
              • Best 
                Answer

                Yes. You store the photos on your computer as Hpeg files. You can add or delete by putting the SD card back in the computer.

                By Anonymous December 25, 2016.

                • Verified Purchaser

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