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Questions & Answers

Page Showing 101-120 of 581 questions
  • QuestionHow heavy is it?

    Asked by Amanda.

    • Answer Hi Amanda, This upright freezer weighs 178.6 lbs. (81 kg). - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

      Answered by InsigniaCustomerSupport

  • QuestionThis just plugs in a regular outlet correct?

    Asked by Anonymous.

    • Answer just a regular 3 prong outlet

      Answered by Barry

  • QuestionHow much does this unit weigh?

    Asked by Brooke.

    • Answer Hello, Brooke, The weight of this model is 178.6 lbs. (81 kg). Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us

      Answered by InsigniaCustomerSupport

  • QuestionWhat kind of outlet do I need? Does it need 3 prong?

    Asked by Bobbi.

    • Answer Hello, Yes, the power cord is equipped with a 3-prong (grounding) plug which minimizes the possibility of electric shock hazard from this freezer. - Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us

      Answered by InsigniaCustomerSupport

  • QuestionHow long is the electrical cord?

    Asked by FreezerQueen.

    • Answer The cord is approximately 6' long.

      Answered by miker

  • QuestionIs this freezer frost free

    Asked by Freezer.

    • Answer Hello! Thank you for your question. Yes, the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is frost-free, so you won't need to manually defrost it. The frost-free design helps prevent ice buildup and makes maintenance easier. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs the unit garage ready as a refrigerator also? The features specifically state it is as a freezer.

    Asked by Barney.

    • Answer Hello Barney! Thank you for your question. The Insignia - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is garage ready when operating in Freezer Mode, and it is designed to work in ambient temperatures ranging from 0°F to 110°F. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWe have had our freezer/fridge about 2 years an was using as a freezer Went in garage today beeper going off....was not freezing an food started to thaw What could be wrong....guess I made a mistake buying insignia Had so many good reviews

    Asked by Charmin82.

    • Answer Hello Charmin, thank you for sharing your experience. We’re sorry your Insignia 13.8 Cu. Ft. Convertible Upright Freezer stopped freezing and the alarm sounded. Please move the thawing food to another freezer, confirm the unit is set to freezer mode, and contact us at 1-877-467-4289 or insignia@bestbuy.com for troubleshooting assistance. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this auto defrost or manual defrost?

    Asked by Starr404.

    • Answer Hi, thank you for reaching out. This model features a frost-free design with automatic defrost, so manual defrosting is not required. Thanks, Faisal | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs the door reversible?

    Asked by 2020.

    • Answer Hello! Thank you for your question. No, the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer does not have a reversible door. The door opening direction is fixed and cannot be changed. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionAre the shelves in the door adjustable?

    Asked by Smarttvs.

    • Answer Hi, thank you for reaching out. The door shelves/trays on the Insignia™ NS-UZ14WH0 are not adjustable and are designed to remain in fixed positions. Faisal | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionI had to transport Insignia refrigerator/freezer on its back (laying down) for approximately 20 minutes. How long does it need to stand upright before turning it on?

    Asked by Shipshape.

    • Answer Hello, thank you for your question. If the unit was transported on its back, we recommend placing it in the upright position and allowing it to stand for at least 4 hours before plugging it in. This gives the compressor oil and refrigerant time to settle properly and helps prevent potential damage to the cooling system. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan I freeze meat safely in this freezer

    Asked by Cp.

    • Answer Yes is so good

      Answered by Anonymous

  • QuestionWhat is the highest interior temperature?

    Asked by Farmbill.

    • Answer Hello, thank you for your question. When this Insignia unit is operating in Refrigerator Mode, the highest interior temperature is approximately 59°F (15°C), as indicated by the high-temperature alert threshold. When operating in Freezer Mode, the unit is designed to maintain freezing temperatures for food storage. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan it open both right and left hand

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. The door on the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is not reversible, so it cannot be changed to open from the opposite side. The unit is designed to open in its factory-configured direction. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • Questionwhat is the depth with the door removed

    Asked by ra.

    • Answer It's just under 27" with the door removed.

      Answered by JohnL

  • QuestionIs this freezer frost free

    Asked by CF.

    • Answer Hello, Thank you for your question. Yes, the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is frost-free, so it does not require manual defrosting under normal operation. Sidhartha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes the 13.8 CU.FT upright freeze have a reversable door? Due to the location where it will be placed, I need the door to open right to left. Thanks

    Asked by al4454.

    • Answer does not appear to be reversible

      Answered by Anonymous

  • QuestionIs it frost free?

    Asked by Zee.

    • Answer Dear Customer, thank you for your question. Yes, the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer (Model NS‑UZ14WH0) is frost‑free, meaning it automatically prevents ice buildup so you won’t need to manually defrost it. Rafay | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionDoes this freezer have Reversible door?

    Asked by NazBanoo.

    • Answer Hello, thank you for the question. No, the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer does not have a reversible door. The door swing cannot be changed and should be installed according to the factory configuration. Poojitha | Insignia

      Answered by InsigniaCustomerSupport