Questions & Answers

Q: QuestionIs this finger print resistant.

Asked 2 months ago by Danny.

• A:Answer Hello Danny, thanks for your question. No, this model does not feature a fingerprint‑resistant finish. Sarada | Insignia Products

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the starting wattage and running wattage on the 13.8? I am looking for generators for storm season's and not finding the info on it and need to know that info before I buy one.

Asked 2 months ago by cupcakestamp.

Q: QuestionDoes the door lock

Asked 2 months ago by Chris.

• A:Answer No lock, but the door magnet is so strong that it takes a strong force to open.

  Answered 1 month ago by DanKVerified Purchase

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Q: QuestionWhy does E6 mean on the front door?

Asked 3 months ago by GaminGrannie.

Q: Questionwhere can i buy replacement relay start? my freezer stopped freezing after 1.5 years. the compressor is not starting up. it just clicks and shuts right back off.

Asked 3 months ago by Jball.

Q: QuestionHow come the ENERGY STAR Certified version has a higher annual operating expense than the non-ENERGY STAR Certified version? $55/Yr vs $51/Yr (Model #: FFFU13F2VW - 13.0 Cu Ft vs 13.8 Cu Ft)

Asked 3 months ago by TechnicallyClumsy.

Q: QuestionCan I order this with the handle on the right side?

Asked 3 months ago by Elle.

• A:Answer Yes

  Answered 3 months ago by OklamonaBBVerified Purchase

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Q: QuestionWhere is it made?

Asked 3 months ago by Joe.

Q: QuestionHow many amps does it draw? Can’t open up the energy product guide

Asked 3 months ago by Energy.

Q: QuestionIs the stainless smudge proof?

Asked 4 months ago by TreceAnneByrd.

• A:Answer The one I purchased was white

  Answered 4 months ago by Anonymous

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Q: QuestionI noticed random indentations on front door. And it is free and clear from objects so I know that is not the issue. Embarrassing to have people comment -> What’s wrong with your door?

Asked 4 months ago by Cindiwithani.

Q: QuestionHow long is the power cord?

Asked 4 months ago by Bernie.

• A:Answer Hello! Thank you for your question. The power cord for the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer (Model NS‑UZ14WH0) is 65 inches (165 cm) in length. This gives you a good amount of flexibility when positioning the freezer in your garage or home. Darshan | Insignia Products

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionCan this ship to Nashville

Asked 4 months ago by Anonymous.

• A:Answer Yes It can be shipped to Nashville from Best Buy

  Answered 3 months ago by EconoVerified Purchase

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Q: QuestionI noticed when opening the door with the handle, the unit moves out towards you, is there a way to lock the back wheels? or do I need to put some type of stopper there?

Asked 4 months ago by Roysgirl.

Q: QuestionIs this auto-defrost

Asked 4 months ago by 5dogs.

Q: QuestionIM TRYN TO MAKE SURE I DNT HAVE TO DEFROST THIS 1? AND DO IT HAVE A LOCK ON IT?

Asked 4 months ago by FEFE.

Q: QuestionIs it Frost free?

Asked 4 months ago by Anonymous.

Q: QuestionMy freezer appear to turn the trackpad lights (on the door) lights turn off occasionally (like the track pad or numberpad with the blue lights). When i open the door it seems to make the lights turn on. What does this mean?

Asked 4 months ago by Ksoredriver.

• A:Answer Hello, thank you for your question. On the Insignia 13.8 Cu. Ft. Garage‑Ready Convertible Upright Freezer, the touchpad or number‑pad lights on the door are designed to turn off automatically when the door is closed. This is a normal energy‑saving feature. When you open the door, the control panel wakes up and the blue lights turn back on so you can see and use the controls. This behavior does not indicate a malfunction. Poojitha | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionHow do you change fridge to freezer tempaturw?

Asked 5 months ago by Lj.

• A:Answer Hello, thank you for your question. To switch your Insignia 13.8 Cu. Ft. Garage‑Ready Convertible Upright Freezer between refrigerator and freezer modes, unlock the control panel by pressing and holding Lock for three seconds, then press and hold the Freezer/Fridge button for three seconds until the unit beeps and the indicator light changes to the new mode. This updates the appliance to the correct operating temperature for the setting you choose. Poojitha | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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