A:AnswerI've ad mine for a while and love it. Ithasn't given out on me, either. Return policy is based on your membership. If you're either not a member or a core member, it's 15 days. 30 days if you're elite and 45 if you're elite plus.
A:AnswerPress the battery indicator button to check your your
battery pack’s battery level:
4 LEDs = 75-100% power
3 LEDs = 50-75% power
2 LEDs = 25-50% power
1 LED = 5-25% power
Blinking LED = < 5% power
Note: If none of the LEDs light, the battery needs to be recharged.
A:AnswerI don't use my charger regularly. It has been sitting unused in my brief case for over a week and three of the four power indicators are lit and the fourth is flashing when I plugged it in to charge it. My guess is it lost less that a quarter of its charge while it was riding around in by brief case.