A:AnswerIt is normal for the sides to feel warm.
If the unit is not cooling, for product support, please visit https://www.insigniaproducts.com/email-us
A:AnswerCheck the website every day and be ready to buy it immediately. After 8 weeks of doing this, I was able to get two. I too waited over a year for them to be available, but then I wasn't checking every day. Once I started checking every day, the first one took 6 weeks and the second one took 2 weeks for them to become available. They go quickly!!
A:AnswerI waited over a year, and was only able to get two by checking the website every day. The first one took 6 weeks. The second one took 2 weeks. Be ready to buy as soon as it comes up. They go very, very fast!!
A:AnswerWhile you can lay down the freezer to get it into the delivery vehicle, once you get it to the destination, you should let the freezer remain upright for at least 24 hours.
A:AnswerFrom owners manual:
Dimensions (H × W × D)(without handle)17 cu. ft.: 65 x 32.8 x 28.9 in. (165 x 83.2 x 73.5 cm)21 cu. ft.: 76.8 x 32.8 x 28.9 in. (195 x 83.2 x 73.5 cm)
