A:AnswerThat is not normal, that means the door is ajared. It will cause ice build up in the freezer part & possibly cause the motor to give out faster. Where you purchased it from or the maker has to fix the problem quickly.
A:AnswerWe have many Best Buys in Pennsylvania, so it was not a problem. East Coast usually good for Best Buy purchases, as they are populating like Sears of old, I suggest you call your local Best Buy.
