Questions & Answers

Name: Insignia™ - 19" Class (18-1/2" Diag.) - LED - 720p - 60Hz - HDTV - Multi
Brand: Insignia™
SKU: 5606251
Price: 119.99 USD
Rating: 4.3 (1614 reviews)

Insignia™ - 19" Class (18-1/2" Diag.) - LED - 720p - 60Hz - HDTV - Multi

Model:: NS-19E310A13; |
SKU:: 5606251

User rating, 4.3 out of 5 stars with 1614 reviews.

Highly rated by customers for:

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Page Showing 41-55 of 55 questions

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Questionhow do i get the remote to work?We changed the batteries and double checked they are in th right way. is there a code i need to use?
Asked 12 years ago by Anonymous.
- Answer My cable box needed something. They sorted it.
  Answered 11 years ago by midtownboy
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QuestionI have no sound.TV is hooked up to Cox Cable through an HDMI cable. The set indicated volume level is 40. I made sure that the mute button was off on the TV remote and cable remote.
Asked 13 years ago by Dude 52.
- Answer You may need to use the white RCA cable for the sound.
  Answered 11 years ago by Marjore
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QuestionNS-19E310A13 Insigna TVThis tv has 100-240 volt ac adapter that reduces it to 12V DC . Can tv be run off of a 12 volt dc battery? NS-19E310A13 Insigna TV
Asked 13 years ago by BS.
- Answer Yes. You need an adapter to plug into the tv or cut the end off of the cord and use it.
  Answered 11 years ago by Born46
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QuestionCan an iPad plug into this tv?Is it possible to connect a 3rd generation iPad to this television? If so, what kind of cable is required to do it?
Asked 13 years ago by PS.
- Answer yes you can connect. please check this detailed procedure and cords required information http://www.bestbuy.com/site/Resource-Articles/Connect-iPad-to-TV/pcmcat240600050013.c?id=pcmcat240600050013
  Answered 12 years ago by rkasi
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QuestionTV keeps shutting offAfter set up and all channels were programmed the TV will not stay on. It keeps shutting off after only a few minutes of playing. I checked trouble guide and it says to check sleep timer which it is shut off but still continues to shut off after only a few minutes of being on. It doesn't shut down completely because it still has power but no picture or sound and pushing on channel button doesn't bring it back on but pushing recall does but again after a few minutes it goes back out again. Also the power light comes on after TV is shut off and goes out when TV is turned on. Shouldn't that be the other way around?
Asked 13 years ago by Anonymous.
- Answer I would recommend power cycling your TV--turning it off, leaving it off for a few minutes, then power it back on. If you made any changes to the settings, you may also try resetting them back to default. If you're still encountering issues afterwards, I would advise you to call to schedule service at 1-877-467-4289.
  Answered 12 years ago by InsigniaCustomerSupport
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QuestionOn start up, set up for tv channels
Asked 13 years ago by Anonymous.
- Answer YES
  Answered 12 years ago by DougR
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QuestionHow can I adjust the picture to fill the screen on ans-19E310A13
Asked 13 years ago by John.
- Answer Use the ASPECT button on the left side of the remote. Press it and repeat pressing until you get the screen size you want.
  Answered 11 years ago by Rockfordian
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QuestionI have a 2009 model insignia 19" and I misplaced the chord that plugs it in to the wall. Can I buy the part?
Asked 13 years ago by Anonymous.
- Answer Please call our Product Support team at 877-467-4289 for assistance with ordering this part.
  Answered 13 years ago by JohnINSG
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QuestionLooking to buy 100 units of thisLooking to buy 100 units of this....can I buy direct from you? What is the best possible price?
Asked 13 years ago by Anonymous.
- Answer Please visit or call Best Buy for Business to facilitate your purchase. You may visit the website at http://www.bestbuybusiness.com/bbfb/en/US/adirect/bestbuy?cmd=OnlineOrderingPageDisplay or call 877-393-1038.
  Answered 13 years ago by JohnINSG
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QuestionIs this television widescreen?Is this television widescreen?
Asked 12 years ago by Anonymous.
- Answer Yes.
  Answered 12 years ago by ToryBBY
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Questionac power cordi am in need of a new ac power cord for my insignia 19" tv. i have contacted best buy via email and was advised that they do not have replacements! they still sell the tv, but they do not have parts for it... can someone tell me what kind of generic power cord i can use for this tv? i want to make sure i have the right size tip on the ac power cord... please help! i really want to watch my tv again!
Asked 12 years ago by Anonymous.
- Answer I would go to a radio shack with the old cord and they can match the correct end and voltage and amps for it.
  Answered 11 years ago by EdwinL
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Questionhow do i get the tv to run the channel scan?when first turned and set up tv for the first time it asked me to run the channel scan, press enter and it should scan...well it won't scan for channels????
Asked 12 years ago by Anonymous.
- Answer You can run a new Auto Channel Search via the on screen Menu: select Channels, then Auto Channel Search, and follow the prompts. You can find full details on this process in the User Manual, downloadable via http://www.insigniaproducts.com/products/televisions/NS-19E310A13.html?supportTab=open.
  Answered 12 years ago by JohnINSG
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Questionhow do i remove the INSIGNIA advertizing banner that appears at the bottom of the screenHave pushed every available button and it always reappears within just a few seconds.
Asked 13 years ago by Anonymous.
- Answer Before you begin, be sure to write down any custom settings on your TV so that you may restore them later. To disable the retail banner, reset your TV to defaults via the SETTINGS section of the on screen Menu. Turn your TV off. When you turn it back on, you should be prompted to go through the Setup Wizard. When prompted to choose your Picture Mode, select Home Mode.
  Answered 12 years ago by InsigniaCustomerSupport
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Questionhow do i ajust the stand so the tv looks straight
Asked 13 years ago by Anonymous.
- Answer I had the same problem. The tv tilts forward and down when you put on the stand. I took it back and the second set had the same problem! It appears the metal bracket inside the set is not straight. Customer service told me to have the store put it together for me.
  Answered 13 years ago by Anonymous
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QuestionAdjusting TiltAccording to the manufacturer, the tv's tilt can be adjusted for "optimal viewing". There's even a little sticker on the removable plastic on the stand. I can not figure out how to adjust it in any way. I've screwed the stand off and on several times with no luck. -Thanks!
Asked 12 years ago by Anonymous.
- Answer The first time you adjust it I had to use a screwdriver and pry the metal part that the stand screws to where I wanted it. After that it seems to adjust easier.
  Answered 11 years ago by Gervs2014
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Showing 41-55 of 55 questions

Questions & Answers

Insignia™ - 19" Class (18-1/2" Diag.) - LED - 720p - 60Hz - HDTV - Multi

Q: Questionhow do i get the remote to work?We changed the batteries and double checked they are in th right way. is there a code i need to use?

Q: QuestionI have no sound.TV is hooked up to Cox Cable through an HDMI cable. The set indicated volume level is 40. I made sure that the mute button was off on the TV remote and cable remote.

Q: QuestionNS-19E310A13 Insigna TVThis tv has 100-240 volt ac adapter that reduces it to 12V DC . Can tv be run off of a 12 volt dc battery? NS-19E310A13 Insigna TV

Q: QuestionCan an iPad plug into this tv?Is it possible to connect a 3rd generation iPad to this television? If so, what kind of cable is required to do it?

Q: QuestionOn start up, set up for tv channels

Q: QuestionHow can I adjust the picture to fill the screen on ans-19E310A13

Q: QuestionI have a 2009 model insignia 19" and I misplaced the chord that plugs it in to the wall. Can I buy the part?

Q: QuestionLooking to buy 100 units of thisLooking to buy 100 units of this....can I buy direct from you? What is the best possible price?

Q: QuestionIs this television widescreen?Is this television widescreen?

Q: Questionhow do i get the tv to run the channel scan?when first turned and set up tv for the first time it asked me to run the channel scan, press enter and it should scan...well it won't scan for channels????

Q: Questionhow do i remove the INSIGNIA advertizing banner that appears at the bottom of the screenHave pushed every available button and it always reappears within just a few seconds.

Q: Questionhow do i ajust the stand so the tv looks straight

Q: QuestionAdjusting TiltAccording to the manufacturer, the tv's tilt can be adjusted for "optimal viewing". There's even a little sticker on the removable plastic on the stand. I can not figure out how to adjust it in any way. I've screwed the stand off and on several times with no luck. -Thanks!

Questionhow do i get the remote to work?We changed the batteries and double checked they are in th right way. is there a code i need to use?

QuestionI have no sound.TV is hooked up to Cox Cable through an HDMI cable. The set indicated volume level is 40. I made sure that the mute button was off on the TV remote and cable remote.

QuestionNS-19E310A13 Insigna TVThis tv has 100-240 volt ac adapter that reduces it to 12V DC . Can tv be run off of a 12 volt dc battery? NS-19E310A13 Insigna TV

QuestionCan an iPad plug into this tv?Is it possible to connect a 3rd generation iPad to this television? If so, what kind of cable is required to do it?

QuestionOn start up, set up for tv channels

QuestionHow can I adjust the picture to fill the screen on ans-19E310A13

QuestionI have a 2009 model insignia 19" and I misplaced the chord that plugs it in to the wall. Can I buy the part?

QuestionLooking to buy 100 units of thisLooking to buy 100 units of this....can I buy direct from you? What is the best possible price?

QuestionIs this television widescreen?Is this television widescreen?

Questionhow do i get the tv to run the channel scan?when first turned and set up tv for the first time it asked me to run the channel scan, press enter and it should scan...well it won't scan for channels????

Questionhow do i remove the INSIGNIA advertizing banner that appears at the bottom of the screenHave pushed every available button and it always reappears within just a few seconds.

Questionhow do i ajust the stand so the tv looks straight

QuestionAdjusting TiltAccording to the manufacturer, the tv's tilt can be adjusted for "optimal viewing". There's even a little sticker on the removable plastic on the stand. I can not figure out how to adjust it in any way. I've screwed the stand off and on several times with no luck. -Thanks!