“I notice Everytime I power my tv on the soundbar also powers on (as intended) however there is no sound from the soundbar. I have to power cycle the sound bar a second time for it to start functioning. How do I fix this? I am connected via HDMI arc.”
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It sounds like there might be an issue with the HDMI ARC connection between your TV and soundbar. Here are a few steps you can try to resolve this: 1. Check HDMI-CEC Settings: Ensure that HDMI-CEC (Consumer Electronics Control) is enabled on both your TV and soundbar. This feature allows devices to control each other over HDMI. Sometimes, disabling and re-enabling this setting can help. 2. Update Firmware: Check if there are any firmware updates available for your TV and soundbar. Updating to the latest firmware can resolve compatibility issues. 3. Use a Different HDMI Cable: Sometimes, the HDMI cable might be the issue. Try using a different high-speed HDMI cable to see if that resolves the problem. 4. Power Cycle Both Devices: Unplug both your TV and soundbar from the power outlet for a few minutes, then plug them back in. This can reset the connection and resolve any temporary glitches. 5. Check Audio Settings: Ensure that the audio output settings on your TV are set to use the soundbar as the primary audio device. You might need to select HDMI ARC as the audio output source. 6. Factory Reset: As a last resort, you can try performing a factory reset on your soundbar. Refer to the user manual for instructions on how to do this. If these steps don't resolve the issue, it might be worth contacting Insignia customer support for further assistance.
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