“I've connected it to my new Samsung UN43DU7200F TV via HDMI but the sound bar has no sound when using the Blu-Ray player, only sound from the TV. What is the issue?”
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It sounds like there might be an issue with the audio settings or the HDMI connection. Here are a few steps you can try to resolve this: 1. Check HDMI Connections: Ensure that all HDMI cables are securely connected. Sometimes, a loose connection can cause audio issues. 2. Audio Output Settings: On your Samsung TV, go to Settings > Sound > Expert Settings and make sure the HDMI-eARC Mode is set to Auto. Also, set the Digital Output Audio Format to Pass-Through. 3. Blu-Ray Player Settings: In the Blu-Ray player's settings menu, change the audio output type. Try switching from Bitstream to LPCM. 4. Soundbar Settings: Ensure that the soundbar is set to the correct input source. If your soundbar has multiple HDMI inputs, make sure it is set to the one connected to your Blu-Ray player. 5. Certified HDMI Cable: Use a certified HDMI cable to avoid any connection errors. If these steps don't resolve the issue, you might want to try connecting the Blu-Ray player directly to the soundbar (if it has an HDMI input) and then connect the soundbar to the TV. This can sometimes help with audio pass-through issues. Let me know if you need further assistance!
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