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For assistance with your missing remote for the Insignia 2.1 Channel Soundbar with Wireless Subwoofer, please reach out to Best Buy. They will be able to help you with your open box purchase. If you need any further help, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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