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Brand response from Insignia Support Posted 1 month ago. Hi there! I’m sorry to hear that your Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer is not working as intended. It’s designed to automatically pair with the subwoofer on initial set up. If this is not the case, there are detailed instructions in the manual to assist you in reestablishing the Bluetooth connection. https://files.bbystatic.com/lOwSXimkcs5YsGygDcCbew%3D%3D/Quick%2BSetup%2BGuide “Manually connecting the subwoofer and soundbar If your subwoofer does not connect automatically to your soundbar, the subwoofer pairing LED slowly blinks turquoise. To manually pair them: 1 Make sure that your soundbar is powered on and positioned next to your subwoofer. 2 Press and hold the (source selector) button on your soundbar for three seconds. The soundbar enters pairing mode and its LED blinks turquoise quickly. 3 Press and hold the PAIRING button on the subwoofer for three seconds. The subwoofer enters pairing mode and its LED blinks turquoise quickly. 4 The soundbar and subwoofer should pair automatically. The soundbar's LED lights solid based on the selected source. The subwoofer's LED lights solid turquoise”
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