Questions & Answers

Q: QuestionMost building codes require GFCI outlets in the garage. Is there a recommendation to NOT use this refrigerator/freezer on a GFCi outlet?

Asked 4 months ago by OSUfan1.

• A:Answer Don't see the need for gfci outlet since freezer does not spray water. Gfci is required where water may come in contact with electrical connections to stop accidental electrocution. If your outlet is in the floor... then yes... gfci would be appropriate since water can pool on floor in some situations.

  Answered 4 months ago by KPTELLSITHOWITISVerified Purchase

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Q: QuestionWhat is the weight capacity for the shelves?

Asked 4 months ago by MavNik.

Q: QuestionWhat’s the lowest temperature setting for the refrigerator?

Asked 4 months ago by Karl.

• A:Answer -12° F

  Answered 4 months ago by KPTELLSITHOWITISVerified Purchase

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Q: QuestionIs the door reversible? I see conflicting answers. Thank you

Asked 4 months ago by Boise.

• A:Answer I just purchased this freezer a few weeks ago and the door is not reversible. It works really well though and so far we really like it!

  Answered 4 months ago by user784996Verified Purchase

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Q: QuestionCan extra shelves be purchased for the unit?

Asked 5 months ago by Ragenmom.

Q: QuestionHow much weight will a shelf hold

Asked 5 months ago by Anonymous.

Q: QuestionDoes Best Buy have in house people to do the repairs? Or is it outsourced and is it easy to reach them and do they come quickly?

Asked 5 months ago by Repairs.

• A:Answer Any appliance repairman can service this units needs as long as parts are available.

  Answered 4 months ago by KPTELLSITHOWITISVerified Purchase

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Q: QuestionWhat are the dimensions in the box?

Asked 5 months ago by Anonymous.

Q: QuestionIs the door reversible

Asked 5 months ago by Anonymous.

Q: Questionwhere can i get a replacement seal for the inside of the freezer?

Asked 6 months ago by brian.

Q: QuestionWhat's the weight capacity for the shelves? Looking to put a whole cows worth of beef in it

Asked 6 months ago by Farmersteve.

• A:Answer This is not the unit for you... you need a chest unit for that weight/capacity

  Answered 4 months ago by KPTELLSITHOWITISVerified Purchase

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Q: QuestionWhat is the amperage

Asked 6 months ago by Jim.

Q: QuestionIf the freezer has lost power due to a power outage, will it automatically start cooling again, without manual intervention, once power is restored and keep the same settings as before it lost power, such as refrigerator setting and temp?

Asked 6 months ago by CuriousPerson.

Q: QuestionHOW DO YOU STOP THE FREEZER FROM SLIDING WHEN OPENING THE DOOR

Asked 6 months ago by SLIDING.

Q: QuestionCan you use an extension cord to plug the freezer up?

Asked 7 months ago by Aj.

Q: QuestionIs there one of these that comes with a ice maker?

Asked 7 months ago by CWB213.

• A:Answer Hello! Thank you for your question regarding the Insignia 21 Cu. Ft. Garage Ready Convertible Upright Freezer. This specific model does not come with an ice maker, and Insignia currently does not offer a version of this freezer that includes a built‑in ice maker. It is designed strictly as a convertible freezer/refrigerator without ice‑making functionality. If you’re looking for a unit with an ice maker, Best Buy Support at 1‑888‑237‑8289 can help guide you toward alternative models that include this feature. Darshan | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan the door swing be switched?

Asked 7 months ago by AJ.

• A:Answer No

  Answered 7 months ago by MaryAVerified Purchase

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Q: QuestionThere are the conflicting responses on whether or not the door is reversible or the 21 ft.³ freezer. Is the door reversible or isn’t it?

Asked 7 months ago by JimA.

• A:Answer No

  Answered 7 months ago by MaryAVerified Purchase

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Q: QuestionWhat is the proper set temperature for freezer and how do I covert it to freezer the model is NS-US21WH0

Asked 8 months ago by Dc.

• A:Answer Zero’s temperature. Click the button to a desired refrigerator or freezer normal temperature

  Answered 7 months ago by CharlesCVerified Purchase

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