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Questions & Answers

Page Showing 101-120 of 338 questions
  • QuestionI am using antenna TV. Is there a way to go from favorite channel to favorite channel using the remote control (not Alexa)?

    Asked by plum.

    • Answer Hi there! Unfortunately, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV does not currently support switching between favorite antenna channels using the remote control alone. While you can mark channels as favorites in the Live TV section, there isn’t a built-in feature that allows you to jump directly from one favorite to another using a dedicated button or shortcut on the remote—without using Alexa voice commands. To navigate channels manually, you’ll need to use the channel up/down buttons on the remote, which will cycle through all available channels, not just your favorites. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

      Answered by InsigniaCustomerSupport

  • Questioncan I use the TV as a monitor for a computer?

    Asked by computer.

    • Answer Hi there! Yes, you can use this TV as a monitor for your computer! Just connect it using an HDMI cable. Make sure your computer has an HDMI output, and once connected, select the correct HDMI input on the TV. It’s a great option for basic computing or streaming. — Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionHow long are the feet on the tv. my shelf is 8”. wide x 23” long.

    Asked by Anonymous.

    • Answer The stand feet on the Insignia™ 24" F20 Series TV are 21.9 inches apart and 6.4 inches deep, so your 23" x 8" shelf just fits the width and easily supports the depth. Just be sure to center the TV carefully for stability. If you’re ever unsure, a center stand or wall mount can offer extra peace of mind. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionI subscribe to You Tube TV. How do I access it on this Insignia 24 inch Full HD TV?

    Asked by Bert.

    • Answer To access YouTube TV on your Insignia™ 24" Class F20 Series Full HD Smart Fire TV, start by ensuring your TV is connected to the internet. From the home screen, use the search function or the voice button on your remote to look for the “YouTube TV” app. Once you find it, select the app and choose “Download” or “Get” to install it. After installation, open the app and sign in using your credentials with your YouTube TV subscription. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionHow to stop the TV from turning off when it is on PAUSE. After pushing the pause button on the remote, the TV turns off after 14 minutes.

    Asked by Jerryandy.

    • Answer Hi there. It’s completely understandable to want your TV to stay on when paused, especially if you're just stepping away for a short time or using it in a setting where constant playback isn't needed. Unfortunately, with the Insignia™ 24" F20 Series Fire TV, the system is designed to automatically power down after a period of inactivity, and there’s currently no built-in option to override this behavior. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhat indoor antenna does the 24" insignia fire tv need to operate?

    Asked by js.

    • Answer Thank you for your inquiry! The Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is compatible with most indoor HDTV antennas that support over-the-air (OTA) digital signals. Since this TV includes a built-in ATSC tuner, you can connect an antenna directly to the coaxial input on the back of the TV to receive free local broadcast channels. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan I use this TV as a PC monitor?

    Asked by AFL.

    • Answer Thank you for your inquiry! Yes, you can use the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV as a PC monitor.

      Answered by InsigniaCustomerSupport

  • QuestionDoes it have a coax connector so I can connect my xfinity box to it?

    Asked by Pedro.

    • Answer Yes, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV includes a coaxial input, so you can connect your Xfinity cable box using a coaxial cable if needed. However, for the best picture and sound quality, it's recommended to use an HDMI connection, which provides a clearer and more reliable signal. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDoes this TV has automatic volume control when I change channel I don't have raise or lower the sound?? Can I put a CD/VHS player attach to the TV to watch CD and VSH tapes? Please let me know before I order it on line. Thank You!

    Asked by Nick.

    • Answer Thank you, Nick, for reaching out. The Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV does not have built-in automatic volume control for channel changes, so adjustments may need to be made manually. Regarding compatibility, you can connect a CD/VHS player to the TV using the appropriate input ports, such as HDMI or RCA, depending on the player’s output options. We appreciate your interest and hope this information helps with your decision. Tine | Insignia Support

      Answered by InsigniaCustomerSupport

  • Questioncan i retur if i dont like it

    Asked by Anonymous.

    • Answer Why would I want return it... it works great!

      Answered by GeorgeStrait

  • QuestionDoes this tv have built-in DVD player?

    Asked by NSR49.

    • Answer Hi there! No, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV does not have a built-in DVD player. It's a smart TV with Fire TV built-in, offering streaming apps like Netflix, Prime Video, and Disney+, but it doesn't include physical media playback features like a DVD drive. — Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan I use this TV off the grid with no internet connection to stream movies with apple air play?

    Asked by PVL.

    • Answer Hi PVL! Yes, you can use AirPlay to stream downloaded movies to the Insignia 24" Fire TV without internet, as long as both devices are on the same local Wi-Fi network, but Fire TV apps won’t work offline, and the TV must be set up beforehand. Jeth | Insignia Support.

      Answered by InsigniaCustomerSupport

  • Questioncan i stream Spectrum tv on this?

    Asked by DZ.

    • Answer Hey there! Thanks for reaching out. Just wanted to clarify that the Spectrum App isn't compatible with this particular Insignia Fire TV model, so downloading it directly isn't an option. - Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan you use this tv in a camper/living quarters horsetrailer that has a cable hookup?

    Asked by Raych88.

    • Answer Yes, you can use the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV in a camper or living quarters horse trailer with a cable hookup. The TV supports connections via HDMI, AV, and coaxial cables. Just make sure you have the appropriate cables and a stable power source. - Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan I get PBS with this TV?

    Asked by TD.

    • Answer Hi TD, thank you for reaching out. Yes, PBS is available on our TVs. I hope this answers your question, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionHello....I have a new Insignia 24F201naz3 TV and like it but I can't find a way to correct the audio and video synchronization....there's no way to fix in the settings. I stream via my home's wifi. My three other streaming TV's don't have this issue..

    Asked by Strataccts.

    • Answer Hi Strataccts, thank you for reaching out. We apologize for the inconvenience. Please ensure that your TV's software is up to date and perform a software restart by navigating to Settings > Device & Software > Restart. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionHow can you control colour

    Asked by RJC.

    • Answer Thank you for your inquiry! To control the color settings on your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV, start by pressing the Home button on your remote to access the main menu. Navigate to Settings and select it, then go to Display & Sounds. From there, choose Picture Settings, where you can adjust various settings such as Brightness, Contrast, Color, and Tint to your preference. If you need to reset the color settings to their default values, you can do so by selecting the Reset to Defaults option in the Picture Settings menu. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDoes it have the Spectrum App?

    Asked by DavidP.

    • Answer Thank you for your inquiry! Yes, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV supports the Spectrum TV app. You can download and install it from the Amazon Appstore on your Fire TV. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionThis website, specs, the Amazon (where Best Buy is selling this), the Insignia website DO NOT give this info, Best Buy, on Amazon, keeps saying, "Check the specs." THE SPECS ARE NOT GIVEN - ANYWHERE! What is the horizontal resolution?

    Asked by Tango.

    • Answer Thank you for your inquiry! I understand your frustration with the lack of clear information. The Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV has a horizontal resolution of 1920 pixels. This is part of its Full HD (1080p) resolution, which is 1920 x 1080 pixels. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionSenior citizen here. I have cable TV. Can this be installed direct to cable to operate? I do not have a cable box. That is how the rest of my tv's are hooked up. I do have at&t digital internet also.

    Asked by Que.

    • Answer Thank you for your inquiry! Yes, you can connect your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV directly to your cable without a cable box. To do this, plug one end of the coaxial cable into the cable wall outlet and the other end into the "Cable/Antenna In" port on the back of your TV. Turn on your TV and press the Home button on your remote, then navigate to the "Settings" menu. Select "Live TV" and then "Channel Scan." Choose "Cable" as the source and start the scan. Your TV will search for all available cable channels. Since you also have AT&T digital internet, you can take advantage of the smart features of your TV to stream content from various apps like Netflix, Hulu, and more. Keith | Insignia Support

      Answered by InsigniaCustomerSupport