Questions & Answers

Q: QuestionWhat indoor antenna does the 24" insignia fire tv need to operate?

Asked 6 months ago by js.

• A:Answer Thank you for your inquiry! The Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is compatible with most indoor HDTV antennas that support over-the-air (OTA) digital signals. Since this TV includes a built-in ATSC tuner, you can connect an antenna directly to the coaxial input on the back of the TV to receive free local broadcast channels. Keith | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this TV as a PC monitor?

Asked 6 months ago by AFL.

• A:Answer Thank you for your inquiry! Yes, you can use the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV as a PC monitor.

  Answered 6 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a coax connector so I can connect my xfinity box to it?

Asked 6 months ago by Pedro.

• A:Answer Yes, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV includes a coaxial input, so you can connect your Xfinity cable box using a coaxial cable if needed. However, for the best picture and sound quality, it's recommended to use an HDMI connection, which provides a clearer and more reliable signal. Patricia | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this TV has automatic volume control when I change channel I don't have raise or lower the sound?? Can I put a CD/VHS player attach to the TV to watch CD and VSH tapes? Please let me know before I order it on line. Thank You!

Asked 6 months ago by Nick.

• A:Answer Thank you, Nick, for reaching out. The Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV does not have built-in automatic volume control for channel changes, so adjustments may need to be made manually. Regarding compatibility, you can connect a CD/VHS player to the TV using the appropriate input ports, such as HDMI or RCA, depending on the player’s output options. We appreciate your interest and hope this information helps with your decision. Tine | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan i retur if i dont like it

Asked 7 months ago by Anonymous.

• A:Answer Why would I want return it... it works great!

  Answered 5 months ago by GeorgeStraitVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this tv have built-in DVD player?

Asked 7 months ago by NSR49.

• A:Answer Hi there! No, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV does not have a built-in DVD player. It's a smart TV with Fire TV built-in, offering streaming apps like Netflix, Prime Video, and Disney+, but it doesn't include physical media playback features like a DVD drive. — Shiela | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this TV off the grid with no internet connection to stream movies with apple air play?

Asked 7 months ago by PVL.

• A:Answer Hi PVL! Yes, you can use AirPlay to stream downloaded movies to the Insignia 24" Fire TV without internet, as long as both devices are on the same local Wi-Fi network, but Fire TV apps won’t work offline, and the TV must be set up beforehand. Jeth | Insignia Support.

  Answered 7 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan i stream Spectrum tv on this?

Asked 7 months ago by DZ.

• A:Answer Hey there! Thanks for reaching out. Just wanted to clarify that the Spectrum App isn't compatible with this particular Insignia Fire TV model, so downloading it directly isn't an option. - Shiela | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use this tv in a camper/living quarters horsetrailer that has a cable hookup?

Asked 8 months ago by Raych88.

• A:Answer Yes, you can use the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV in a camper or living quarters horse trailer with a cable hookup. The TV supports connections via HDMI, AV, and coaxial cables. Just make sure you have the appropriate cables and a stable power source. - Shiela | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I get PBS with this TV?

Asked 8 months ago by TD.

• A:Answer Hi TD, thank you for reaching out. Yes, PBS is available on our TVs. I hope this answers your question, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello....I have a new Insignia 24F201naz3 TV and like it but I can't find a way to correct the audio and video synchronization....there's no way to fix in the settings. I stream via my home's wifi. My three other streaming TV's don't have this issue..

Asked 8 months ago by Strataccts.

• A:Answer Hi Strataccts, thank you for reaching out. We apologize for the inconvenience. Please ensure that your TV's software is up to date and perform a software restart by navigating to Settings > Device & Software > Restart. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can you control colour

Asked 8 months ago by RJC.

• A:Answer Thank you for your inquiry! To control the color settings on your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV, start by pressing the Home button on your remote to access the main menu. Navigate to Settings and select it, then go to Display & Sounds. From there, choose Picture Settings, where you can adjust various settings such as Brightness, Contrast, Color, and Tint to your preference. If you need to reset the color settings to their default values, you can do so by selecting the Reset to Defaults option in the Picture Settings menu. Keith | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have the Spectrum App?

Asked 9 months ago by DavidP.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV supports the Spectrum TV app. You can download and install it from the Amazon Appstore on your Fire TV. Keith | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThis website, specs, the Amazon (where Best Buy is selling this), the Insignia website DO NOT give this info, Best Buy, on Amazon, keeps saying, "Check the specs." THE SPECS ARE NOT GIVEN - ANYWHERE! What is the horizontal resolution?

Asked 9 months ago by Tango.

• A:Answer Thank you for your inquiry! I understand your frustration with the lack of clear information. The Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV has a horizontal resolution of 1920 pixels. This is part of its Full HD (1080p) resolution, which is 1920 x 1080 pixels. Keith | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionSenior citizen here. I have cable TV. Can this be installed direct to cable to operate? I do not have a cable box. That is how the rest of my tv's are hooked up. I do have at&t digital internet also.

Asked 9 months ago by Que.

• A:Answer Thank you for your inquiry! Yes, you can connect your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV directly to your cable without a cable box. To do this, plug one end of the coaxial cable into the cable wall outlet and the other end into the "Cable/Antenna In" port on the back of your TV. Turn on your TV and press the Home button on your remote, then navigate to the "Settings" menu. Select "Live TV" and then "Channel Scan." Choose "Cable" as the source and start the scan. Your TV will search for all available cable channels. Since you also have AT&T digital internet, you can take advantage of the smart features of your TV to stream content from various apps like Netflix, Hulu, and more. Keith | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow to sync Fios VZ P265v5 RC with Insignia TV using code 180. Insignia 24" Class F20 Series LED Full HD Smart Fire Following all set up instructions multiple times but without success. Using Fios cable.

Asked 10 months ago by Bud.

Q: Questionhow do you navigate the on screen keyboard to enter a password for my cable to modem? Looks like I have to use a - but how the heck do I get back to the main keyboard?

Asked 10 months ago by joeytom1.

• A:Answer Thank you for your inquiry! To enter a password using the on-screen keyboard on your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV, start by opening the on-screen keyboard, which should appear automatically when prompted. Use the arrow keys on your remote to navigate the keyboard. To enter special characters like a hyphen (-), navigate to the "123" or "Symbols" button and press the OK button on your remote to switch to the symbols layout. After selecting the hyphen or any other required symbol, switch back to the main keyboard layout by selecting the "ABC" or "Letters" button. This will allow you to continue entering your password with ease. Keith | Insignia Support

  Answered 10 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you tell me What power connection it has on the TV? I need a DC connection

Asked 10 months ago by 2025helppower.

• A:Answer Thank you for your inquiry! The Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV uses an AC power connection. It requires a standard 120-volt AC outlet for power and does not support a DC connection. Insignia Support | https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138

  Answered 10 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I turn off the voice assist... with confidence?

Asked 10 months ago by EastBerlin.

• A:Answer Thank you for your inquiry! Yes, you can turn off the voice assist feature on the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. This TV comes with a remote that includes Alexa voice control, but you can disable the voice assistant through the TV's settings if you prefer not to use it.

  Answered 10 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question