Questions & Answers

Q: Questionwhere can i buy replacement door gaskets

Asked 1 year ago by free1955.

Q: QuestionMy insignia side by side fridge reads EO code and stoped making ice I replaced the water filter and still no ice

Asked 1 year ago by Chego.

• A:Answer I replaced the water filter and the EP code is still on and it is still not working

  Answered 1 year ago by george

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Q: QuestionWhat is code EO on icemaker and how do you fix. Icemaker not making ice

Asked 1 year ago by Sanderson.

Q: QuestionWhere is the temp sensor located on a modelns-rss26wno

Asked 1 year ago by Nate.

• A:Answer It should be on the freezer door

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionI have a NS-RSS26WHO refridgerator and just replaced the water filter with the NSF-53 replacement filter. It is continuing to beep. I do not remember having to do anything the last that I replaced the filter.

Asked 1 year ago by Mike.

• A:Answer Hi Mike, try to check if you properly placed the water filter. And if the problem still persists, check what is the error code and feel free to call us Insignia Customer Service 1-(877) 467-4289 for further assist. Mariepel C.| Insignia Products https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionI have an Insignia NS-RSS26SS0 with an "Ambient temperature fault" code (E7). Does it matter? Everything else seems to be working fine otherwise. How can I clear the fault notification?

Asked 1 year ago by Bill.

Q: QuestionHello, I'm purchasing a refrigerator on behalf of my church, we have zelle, do you take that as payment? Also, do you remove the old appliances?

Asked 1 year ago by Anonymous.

• A:Answer Hi there! Kindly contact directly our partner retailer Best Buy at 1 (888) 237-8289 for further assistance. Insignia Support Irene https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: Questionare shelves removable . Is there enough room for a gallon of milk on the top shelf

Asked 1 year ago by Janet.

• A:Answer Hi there, The glass shelves, door trays, and drawers are removable for easy cleaning. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a light on the freezer side or just the fridge?

Asked 2 years ago by BJM.

• A:Answer There is one in the freezer side

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionThere are a few customer purchased photos on this sales listing that show white sides with the stainless steel front. Are the doors stainless and the rest of the rest white, or is everything stainless / silver/grey?

Asked 2 years ago by OzKat.

• A:Answer If it helps: when you choose the stainless-steel option and use the 3D view feature, you see stainless on all sides and top and bottom.

  Answered 2 years ago by luislast

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Q: QuestionIs there a way to lock the water/ice dispenser? A child-lock?

Asked 2 years ago by CarikeH.

• A:Answer Hi CarikeH, Sadly there is no way to lock the water or ice dispenser because this unit does not have the child lock feature. Insignia Support Marites www.Insigniaproducts.com

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionShould you clean refrigerator motor yearly

Asked 2 years ago by Slade.

Q: QuestionHow do I make the fridge produce more ICE cubes. It just stopped making ice. What can I do?

Asked 2 years ago by Wednesday.

• A:Answer Mine actually just did this the other day. We took some of our frozen food off top shelf and kinda juat push on things to make sure everything was in place. Later that night we had some ice.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionAre there other brands compatible with Insignia? I broke my ice bucket in the freezer and need to replace it, but I can not find the exact one and a Samsung ice bucket keeps coming up as a possible replacement. Or where can I get a replacement ice bucket?

Asked 2 years ago by Jockey.

Q: QuestionHow much space should be allowed to back wall for water and power hook ups

Asked 2 years ago by Anonymous.

• A:Answer It will back right up to the wall. You will need to get a connecting hose for the water hook up. The one on the fridge is super short.

  Answered 2 years ago by RichardV

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Q: QuestionCan you buy a tray for this refrigerator that makes bigger ice cubes?

Asked 2 years ago by AmyB.

Q: QuestionCan I get this refrigerator without the ice maker? I wwould rather have extra freezer space

Asked 2 years ago by chasnh.

Q: QuestionI know the delivery is free but does Best Buy take the old unit away?

Asked 2 years ago by Jim.

• A:Answer They do, it's an extra charge but they will haul away and recycle the old unit in your home.

  Answered 2 years ago by CourtnayB

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Q: QuestionMy right side door is a little lower than my left side how would I fix it

Asked 2 years ago by Anonymous.

• A:Answer There is a nut on the bottom of the R/S door. You can raise the door by turning it clockwise. I found lifting the door slightly made it easier to get a tool in there.

  Answered 2 years ago by RichardV

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