“How do you keep the unit from dripping water into your home? Where is the drain located? How do we fix this issue?”
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The instructions note to ensure that the outside wall bracket is level or very very slightly tilting out. I installed unit so that the top of the outside wall bracket was level (the one you set the AC unit on) and have not had any problems with condensation. Since I have wood siding the little bracket rubber feet would not sit nicely. For me I fabricated a simple 1x2 redwood spacer that the AC bracket rubber feet rest on to get the top of the perfectly level. Worked for me.
Sorry, there was a problem. Please try again later.You need to install this with a very slight down-slope, so the water flows to the rear of the unit. That goes for just about any window AC unit.
Sorry, there was a problem. Please try again later.Hi Kimba, Tilt your air conditioner slightly toward the outside to let the water drain outside. You will find the drainage hole underneath the exterior part that hangs out of the window. It needs a professional technician to check the unit. I suggest to please contact Insignia 1-877-467-4289 for further assistance. Insignia Support Lea https://www.insigniaproducts.com/
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