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Lack of taking it back to the store to get kne that isn't doing that as it appears tk be faulty No need to diagnose, just get one that works
Sorry, there was a problem. Please try again later.Check the TV setting. A sleep timer might be set. Press and hold the Home Button on the Voice Remote for 3 seconds to launch the Quick Access Menu, scroll down and select Sleep Timer. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
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