A:AnswerI can tell ya that same experience ,different part #, for same washer built different place,thats what I was told they sent the wrong part 1st time said they did not get the letter at the end sent another worked.
A:AnswerMake sure that the washer is level. My were acting like that when it was first installed until we level it and now it are ok and working fine. I hope this will be of a help to you.