Questions & Answers

Q: QuestionI have this model washer NS-TWM45W1 and I am getting error 2 and it is not draining out have only had washer since 2021 how can this problem be fixed ??

Asked 2 years ago by AMA.

• A:Answer Greetings I have the same washer turn up the water pressure and when I have my washer on eco the water will drain out

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs this an all metal set?

Asked 2 years ago by THB.

• A:Answer As far as I can tell, yes it is all metal. Not sure about gears.

  Answered 2 years ago by Frances1959Verified Purchase

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Q: QuestionIs washer suppose to agitate slow? Mine turns very slow when washing.

Asked 2 years ago by Faith93.

• A:Answer It seems to be the standard. However, depending on where in it's cycle it is, it can either speed up or slow down.

  Answered 2 years ago by chicaboomVerified Purchase

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Q: QuestionWe have limited space for a washer - what are the overall dimensions?

Asked 2 years ago by ANDY.

Q: QuestionHow many water inlets are there? (In other words, is this a cold-filling machine, like they have in Europe, or does it also require a hot water source?) Does somebody have a photo of the back of the machine?

Asked 3 years ago by dan.

• A:Answer There is a cold and hot water inlet that you can hook up to the corresponding bib.

  Answered 2 years ago by chicaboomVerified Purchase

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Q: QuestionI would like to know why my insignia top load washer is always saying E5. Even thought the washer is level

Asked 3 years ago by Jackie253.

• A:Answer Where is the impact switch located

  Answered 10 months ago by Anonymous

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Q: QuestionOk - what the heck is up with this impellar?? I have never had where the darn thing FALLS OFF almost after every load - I cannot find this in any FAQ or troubleshooting - I pop it back on rotate - then do a load it and falls off again!!!

Asked 3 years ago by Alley.

• A:Answer For product support, please visit https://www.insigniaproducts.com/email-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this washer belt drive or direct drive?

Asked 4 years ago by Jerry.

• A:Answer This washer is belt drive.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan the dryer be got in a 110 electric in the package deal?

Asked 4 years ago by Anonymous.

• A:Answer Hi! It appears that the Insignia washer mentioned does not come with a dryer in the package deal. You would need to purchase a separate dryer that is compatible with a 110 electric outlet. JC | Insignia Support https://www.bestbuy.com/site/insignia-4-5-cu-ft-high-efficiency-top-load-washer-with-coldmotion-technology-white/6391365.p?skuId=6391365

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use detergent pods with this washer or does it have to be liquid only?

Asked 4 years ago by JR.

• A:Answer You can use pods by putting them directly in the drum or liquid in the dispenser.

  Answered 4 years ago by SusanMcVerified Purchase

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Q: QuestionWhen the extra rinse option is selected, does the fabric softener dispense during the first or second rinse?

Asked 4 years ago by Juls.

• A:Answer During the first rinse.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Questiondoes this machine have a chip?

Asked 4 years ago by missb.

• A:Answer This unit has a printed circuit board (PCB).

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes lg make the washing machine because lg have cold wash technology?

Asked 4 years ago by Shorton1540.

• A:Answer This Insignia washer does have a cold water wash option.

  Answered 2 years ago by chicaboomVerified Purchase

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Q: QuestionWhat is the life expectancy of this machine? Will it rust out with hard water?

Asked 4 years ago by Doug.

• A:Answer Do not use hard water with this machine.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Questionwhy are these model #s & part #s NOT IN ANY National or regional data base?

Asked 5 years ago by mike.

Q: QuestionThe specs on this washer state that it is not an HE washer, however the control panel says HE. My son has the 4.1 model, and the specs say the same, but again the control panel says HE on it. Can someone clarify please?

Asked 5 years ago by JHunt.

• A:Answer Its an HE, all new washers made after 2010 are.

  Answered 4 years ago by mikec

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Q: QuestionHere on this washer's specifications it says we need a power cord for our washer , never herd of this? Dryers yes, washer no. HELP! Do we need one. It says we do.

Asked 4 years ago by Babs.

• A:Answer Washer comes equipped with cord.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the height of the unit + lid with the lid open, and how far is the lid from the back of the unit when fully open? Is there any space for a small shelf?

Asked 5 years ago by MichaelW.

• A:Answer Can the lid be opened during wash cycle

  Answered 4 years ago by Etetet

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Q: QuestionWhat is ColdMotion Technology?

Asked 4 years ago by Adrienne.

• A:Answer You can use only cold water with this machine.

  Answered 4 years ago by InsigniaCustomerSupport

  
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