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You could try but, I'd recommend returning it to Best Buy first. If that's not possible be prepared to purchase a Universal Remote if your tinkering fails!
Sorry, there was a problem. Please try again later.If you believe the TV remote is not functioning, I would recommend contacting our center via http://www.insigniaproducts.com/contact-us.html. They will be able to troubleshoot the remote and TV and move forward with warranty evaluation if necessary.
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