“Hello, I have had this 40 inch. Model for about 2 years. Can’t turn on the tv with the remote control that came with the tv. Have to use the button on the bottom of the tv to turn it on and off. All other remote control functions work fine. Any suggesti?”
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Hi BobR69, - Turn off the TV off and unplug it from power. - While the TV is off, press and hold the "MENU" button, "BACK" button, and the "LEFT" side of the navigation ring at the same time for 12 seconds. NOTE: This process just clears the pairing information from the remote. It does not reset the TV. - Remove the batteries from the remote, then plug in and turn on the TV with the power button on the TV. - Wait for the Home screen to appear, then replace the batteries in the remote. - Wait for one minute for the remote to pair with the TV. - Try new set of batteries. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.I just asked if there was a physical button, so thanks for the answer! I just tried the bottom button. Pressing it for, I would guess, 10 seconds turns the TV on and off. Hope this helps, Bob.
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