“I just purchased this TV, and the remote works, but it won't go to the apps. Like it's frozen.”
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Try this, to Factory Reset the Remote, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 12 seconds. To pair the remote again, press the Home button for up to a minute. If the issue persists, please visit insigniaproducts.com/email-us for personalized assistance.
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