Questions & Answers

Q: QuestionNS-43DF710NA21 Connected a cable box. Selected "Antenna" and got to TV programs off the cable. When I turn on the TV the next time after it has been off it will go back to the settings requiring me to re select. I see no way to lock in selection.

Asked 4 years ago by MaddMike.

Q: QuestionHow do I get my Insignia TV to play off of my DVD player

Asked 4 years ago by Anonymous.

• A:Answer Go to the settings in the on screen menu and switch input to desired input device ie: antenna, HDMI, etc.

  Answered 3 years ago by SteveVerified Purchase

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Q: QuestionInsignia tv without warning does not receive wifi Signal. No remote to work tv diagnostic, only firestick remote. Still receives antenna signal. Wifi is working fully for all other devices. How can I reset or restart. Already unplugged and restarted.

Asked 4 years ago by DB21.

Q: QuestionWhat are the electrical requirements of the plug? What would the max amps required be?

Asked 4 years ago by Michelle.

Q: QuestionHow can I listen With headphones and audio coming out of the TV as well? is there some type of a device or splitter I can buy to make that happen?

Asked 4 years ago by Adri.

Q: Questionwill this YV be compatible with the xfinity Insignia NS-43DF710NA21 43-inch Smart 4K UHD - Fire TV

Asked 4 years ago by Soberrover.

Q: QuestionSilly question but how do you access just the TV channels. Can't seem to find it on the menu

Asked 4 years ago by Oceanboy777.

• A:Answer You have to run the scan function to locate the channels, as far as I know.

  Answered 4 years ago by LenovoVerified Purchase

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Q: QuestionSo my tv has random times where its had streaks of green lines on it and will flicker. Any idea why and how can I fix this?

Asked 4 years ago by Thece.

Q: QuestionJust got insignia 43 inch 4K yesterday and only thing the remote will do is to turn on TV, it WILL NOT control any other screen so I can’t complete set up

Asked 4 years ago by CB.

Q: Questionis this compatible with Kanto - Full-Motion Wall Mount for Most 26" - 55" Flat-Panel TVs - Black Model:M300SKU:7934032

Asked 4 years ago by india.

• A:Answer This TV is compatible with most Wall Mounts.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionMy tv plays for maybe an hour then these flickering lines appears across the top of the tv, do you think it needs a bulb replacement or some type of chip replacement model number isl NS-43DF710NA19

Asked 4 years ago by Latrice.

• A:Answer Try to turn off the Auto Aspect, for product support please call 1-877-467-4289 available from 8am to 9pm CT daily.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs it considered a smart TV? Does it come with mirracast support ?

Asked 4 years ago by Randy.

• A:Answer This it a Smart TV but it does not come with Miracast support.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Questionso does anyone have any idea how to fix a black screen? i power on my tv i have sound but no picture someone please help

Asked 5 years ago by jacob.

• A:Answer The warranty is for one year, for product support please visit https://www.insigniaproducts.com/email-us

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have this tv but lost the power cord what product do you recommend

Asked 5 years ago by Powercord.

• A:Answer You can purchase the power cord model NS-HW303

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionTv comes on but the images are barely visible

Asked 5 years ago by D.

• A:Answer For product support please call 1-877-467-4289 available from 8am to 9pm CT daily.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a more comprehensive manual other than the official User Guide? For one thing I'd like to know, can bluetooth power speakers while the TV speakers are also on? Can the TV speakers play while using digital audio?

Asked 5 years ago by Bill.

• A:Answer No, this TV only supports one audio output at any time.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI just purchased this tv and connected the cable from Dish Tv but it doesn’t connect. How do I do this.

Asked 5 years ago by Pauba.

• A:Answer Try the Power On feature, when enabled, the TV turns on displaying the last used input. To activate it, go Home > Settings > Display & Sounds > Power On and select Last Input.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow do I hook up cable to this tv?

Asked 5 years ago by Jane.

• A:Answer You can hook up your Cable Box to the TV using an HDMI cable.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the network speed of the Ethernet Port?

Asked 5 years ago by Bluewolf.

• A:Answer The Ethernet Port is 10/100 MB/S

  Answered 5 years ago by InsigniaCustomerSupport

  
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