“My freezer door was 10 degrees colder than the room temperature of 70, so the factory advised me to take it back and swap it for another. I did and the new unit door is still 10 degrees colder on the outside. Is this one also having the same problem?.”

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• We have our freezer at the least cold setting and everything is frozen solid.

  Answered by Spycerdog 8 years ago

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• I would suggest placing your thermometer at the very bottom of the freezer interior, to determine the interior temperature. Not certain how you are measuring the door.

  Answered by Dangler 8 years ago

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