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The directions clearly state you should let the unit sit for at least 24hours before plugging in and using, in order for the coolant system adjust to its environment BEFORE USING. The ice melting would be normal at first, but the unit would probably become cold enough after a couple of hours.
Sorry, there was a problem. Please try again later.Mine is also sitting in the garage, and it gets pretty warm in the afternoons. But, I have NOT had any issues with items melting or it not being cold enough. Have you turned the setting knob to its coldest. I do not think your problem is normal. Would likely return it, and buy another. Mine works perfectly.
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