“The back panel of our keg is frozen. We have it set to 4 and the kegerator is warm inside except the back panel is literally frosted like snow. We have had issues with the keg freezing and have taken it out. Help?”
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Hello Danielle, Thank you for taking the time to express your concerns, based on what you mention this is not normal so I do recommend that you please contact us at 877-467-4289 and we will gladly assist you on what next resolution would be. Brian C.- Insignia Support
Sorry, there was a problem. Please try again later.I haven"t had the issue with frost but it will freeze a keg. I have mine set on 2 right now and so far so good. I've had three kegerators and never had one with the issue you're describing. I think yours might be defective. Sorry I couldn't be more help. Try defrosting it and running on 2. If that doesn't work I'd take it back.
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