Questions & Answers

Name: Insignia™ - 50” Class LED 4K UHD Smart Fire TV Edition TV
Brand: Insignia™
SKU: 6245704
Price: 69.99 USD
Rating: 4.6 (4516 reviews)

Insignia™ - 50” Class LED 4K UHD Smart Fire TV Edition TV

Model:: NS-50DF710NA19; |
SKU:: 6245704

User rating, 4.6 out of 5 stars with 4516 reviews.

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QuestionI just purchased an Insignia 24 inch fire TV. Can i change the streaming apps associated with the hulu or hbo button on my insignia firestick remote? I don't subscribe to either of those but would like to use the buttons for an alternative app. Thanks.
Asked 5 years ago by WindsurferPaul.
- Answer Only prime video , Netflix , HBO and Vue apps are on the remote control
  Answered 4 years ago by usbtypeC
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QuestionCan this TV be used in a garage in the midwest? Will the colder winter affect anything?
Asked 5 years ago by mkaa.
- Answer Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionDoes this TV have Picture in picture?
Asked 5 years ago by Socalgrumpy.
- Answer Not that I have found.
  Answered 5 years ago by Stewardamy
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QuestionDoes the Insignia 50 inch , comes with a HDMI cord or do I purchase it separately ?
Asked 5 years ago by Carolyn.
- Answer Hello it comes with one
  Answered 5 years ago by 4Roz
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QuestionHow do I change the time zone? The TV is connected to the internet but the time zone is still wrong.
Asked 5 years ago by John.
- Answer Hello go into your settings and set it from there. When my son hooked up my TV that's what he did. Make sure you choose the correct time zone for your area.
  Answered 5 years ago by 4Roz
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QuestionWhen I turn my tv back on it goes to a different source. Is there something I can do to fix it?
Asked 5 years ago by Anonymous.
- Answer I believe if you go in the display & sounds settings and go to power on, you can select each time you turn it on to go to the Home instead of an input!
  Answered 4 years ago by MirG
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QuestionI purchased this TV and it did not come with a remote. Explanation?? Is there some compartment in the TV that it’s hidden in?
Asked 5 years ago by Lauren.
- Answer No should have been in a bag in the box.
  Answered 5 years ago by Stewardamy
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Questionwhat universal remote control can I get to work with this TV because ours is lost
Asked 5 years ago by Rayray.
- Answer we use our comcast remote for that tv and another one.
  Answered 5 years ago by Jaye
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QuestionWhy does the volume go unbearable loudness and without touching the volume the sound goes very low
Asked 5 years ago by Bere.
- Answer For personalized assistance, please visit insigniaproducts.com/email-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionHow do you watch NBC SN or NBC sports on this TV? It is on menu but I can’t get it to play
Asked 5 years ago by Sharon.
- Answer I use YouTube TV service for mine. I believe you just need to have an NBC account set up to use the individual apps
  Answered 5 years ago by MOTechGuy
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QuestionI have no picture only sound?
Asked 5 years ago by Worm.
- Answer For personalized assistance with this issue, please visit https://www.insigniaproducts.com/email-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionCan you connect smart phone thru Bluetooth
Asked 5 years ago by Bill.
- Answer No, you cannot connect your smartphone via Bluetooth.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat are the dimensions of a TV with a 43 inch screen size? A 50 inch screen size?
Asked 5 years ago by RockyT.
- Answer For the 50" model the dimensions are 27.8 × 44.4 × 10.4 inches.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionDoes this work with ps4 pro also can use the internet
Asked 5 years ago by Greg.
- Answer Yes this TV works with ps1, ps2, ps3, and PS4. We have all these consoles. And you can use the internet too.
  Answered 5 years ago by Deee
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QuestionIf you can sideload apps then how much space is available on its internal memory drive?
Asked 5 years ago by Josh.
- Answer The storage left is around 4GB. You can connect your multimedia devices to the TV at any time to the HDMI input.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionSo my optical cord and soundbar worked on my previous tv and I just bought this new insignia tv but my sound bar shoots out some high pitch noise instead of the regular audio. My sound bar is also insignia So I don't understand why it's not working. Help
Asked 5 years ago by faQz1.
- Answer To change the Audio Output settings go: Home > Settings > Display and Sounds > Audio Output > Turn TV Speakers OFF and Select Digital Audio Format PCM. Or try to use the 3.5 mm Audio Output on the TV.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionIt's been a few months since I've bought this TV and the remote is not working. The power button works but the directional pad does not work at all. Is there a way to reset the remote?
Asked 5 years ago by MJ.
- Answer To Factory Reset the Remote, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 10 seconds. To pair the remote again, press the Home button for up to a minute. Also you can download the Amazon Fire TV app on your Smartphone to control the TV over WiFi. If you need personalized assistance, please visit insigniaproducts.com/email-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionIs color consistent on all channels. In other words do i have to adjust the picture spectrum every time i change a channel?
Asked 5 years ago by jezz1.
- Answer The color hasn’t changed for me and that’s including switching to different smart apps as well as using my PlayStation or Xbox!
  Answered 5 years ago by Anonymous
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QuestionIs this tv compatible with Apple AirPods?
Asked 5 years ago by KimberliS.
- Answer You can connect your headphones to the 3.5 mm Audio Output. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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Questioncan my 10 year old Bose 321 work with a 4K TV?
Asked 5 years ago by Anthony.
- Answer You can connect your speakers to the 3.5 mm Heaphone jack or to the Digital Optical Audio Output. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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Questions & Answers

Insignia™ - 50” Class LED 4K UHD Smart Fire TV Edition TV

Q: QuestionI just purchased an Insignia 24 inch fire TV. Can i change the streaming apps associated with the hulu or hbo button on my insignia firestick remote? I don't subscribe to either of those but would like to use the buttons for an alternative app. Thanks.

Q: QuestionCan this TV be used in a garage in the midwest? Will the colder winter affect anything?

Q: QuestionDoes this TV have Picture in picture?

Q: QuestionDoes the Insignia 50 inch , comes with a HDMI cord or do I purchase it separately ?

Q: QuestionHow do I change the time zone? The TV is connected to the internet but the time zone is still wrong.

Q: QuestionWhen I turn my tv back on it goes to a different source. Is there something I can do to fix it?

Q: QuestionI purchased this TV and it did not come with a remote. Explanation?? Is there some compartment in the TV that it’s hidden in?

Q: Questionwhat universal remote control can I get to work with this TV because ours is lost

Q: QuestionWhy does the volume go unbearable loudness and without touching the volume the sound goes very low

Q: QuestionHow do you watch NBC SN or NBC sports on this TV? It is on menu but I can’t get it to play

Q: QuestionI have no picture only sound?

Q: QuestionCan you connect smart phone thru Bluetooth

Q: QuestionWhat are the dimensions of a TV with a 43 inch screen size? A 50 inch screen size?

Q: QuestionDoes this work with ps4 pro also can use the internet

Q: QuestionIf you can sideload apps then how much space is available on its internal memory drive?

Q: QuestionSo my optical cord and soundbar worked on my previous tv and I just bought this new insignia tv but my sound bar shoots out some high pitch noise instead of the regular audio. My sound bar is also insignia So I don't understand why it's not working. Help

Q: QuestionIt's been a few months since I've bought this TV and the remote is not working. The power button works but the directional pad does not work at all. Is there a way to reset the remote?

Q: QuestionIs color consistent on all channels. In other words do i have to adjust the picture spectrum every time i change a channel?

Q: QuestionIs this tv compatible with Apple AirPods?

Q: Questioncan my 10 year old Bose 321 work with a 4K TV?

QuestionI just purchased an Insignia 24 inch fire TV. Can i change the streaming apps associated with the hulu or hbo button on my insignia firestick remote? I don't subscribe to either of those but would like to use the buttons for an alternative app. Thanks.

QuestionCan this TV be used in a garage in the midwest? Will the colder winter affect anything?

QuestionDoes this TV have Picture in picture?

QuestionDoes the Insignia 50 inch , comes with a HDMI cord or do I purchase it separately ?

QuestionHow do I change the time zone? The TV is connected to the internet but the time zone is still wrong.

QuestionWhen I turn my tv back on it goes to a different source. Is there something I can do to fix it?

QuestionI purchased this TV and it did not come with a remote. Explanation?? Is there some compartment in the TV that it’s hidden in?

Questionwhat universal remote control can I get to work with this TV because ours is lost

QuestionWhy does the volume go unbearable loudness and without touching the volume the sound goes very low

QuestionHow do you watch NBC SN or NBC sports on this TV? It is on menu but I can’t get it to play

QuestionI have no picture only sound?

QuestionCan you connect smart phone thru Bluetooth

QuestionWhat are the dimensions of a TV with a 43 inch screen size? A 50 inch screen size?

QuestionDoes this work with ps4 pro also can use the internet

QuestionIf you can sideload apps then how much space is available on its internal memory drive?

QuestionSo my optical cord and soundbar worked on my previous tv and I just bought this new insignia tv but my sound bar shoots out some high pitch noise instead of the regular audio. My sound bar is also insignia So I don't understand why it's not working. Help

QuestionIt's been a few months since I've bought this TV and the remote is not working. The power button works but the directional pad does not work at all. Is there a way to reset the remote?

QuestionIs color consistent on all channels. In other words do i have to adjust the picture spectrum every time i change a channel?

QuestionIs this tv compatible with Apple AirPods?

Questioncan my 10 year old Bose 321 work with a 4K TV?