Questions & Answers

Q: QuestionWill the delivery person hook up the new appliances?

Asked 2 years ago by John.

• A:Answer Yes but you need to make sure you follow instructions for preparing for it to come!

  Answered 2 years ago by PatrickDVerified Purchase

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Q: QuestionWhat is the height to the top of the main dryer cabinet (not the height that includes the higher upper control panel)? All of the dimension specs I found only list the height to the top of the control panel.

Asked 3 years ago by Nick1981.

• A:Answer hi it measures 37 inches

  Answered 3 years ago by thegame1218Verified Purchase

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Q: QuestionDoes the dryer have a light inside?

Asked 4 years ago by Brad.

• A:Answer No, there is not a light inside this dryer.

  Answered 4 years ago by KLWBVerified Purchase

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Q: QuestionCan I plug this dryer into a 120v standard outlet without issue? If not, can I use a step up voltage transformer to satisfy the voltage without issue?

Asked 2 years ago by Super.

• A:Answer Hi Super! Thanks for inquiring about our Insignia™ - 6.7 Cu. Ft. Electric Dryer with Sensor Dry. Yes, you can use this on a 120V standard outlet without the need for a transformer. The power rating for this appliance is 120V/240V AC at 60Hz, giving you options for a flexible power input. I hope this helps. Thanks for choosing Insignia! - James | Insignia Support | https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it have wrinkle care

Asked 2 years ago by Matlene.

• A:Answer Yes it does! That is an option on the dial.

  Answered 2 years ago by PeytonRVerified Purchase

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Q: QuestionAre these dryers good to use in apartments?

Asked 2 years ago by Missy3085.

• A:Answer Hi there, Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home. Insignia Support Shella

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes the dryer come with the standard 1 year manufacturers warranty?

Asked 3 years ago by Paul.

• A:Answer Yes

  Answered 3 years ago by DavidLVerified Purchase

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Q: Questionis this a flatback

Asked 3 years ago by Anonymous.

• A:Answer While the back is 'flat', you need at least 8 inches behind the unit to allow for the vent hose to bend and connect to the exhaust.

  Answered 3 years ago by BarryVerified Purchase

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Q: QuestionDoes the dryer come with a power cord?

Asked 3 years ago by Dee.

• A:Answer No; you have to buy it seperate.

  Answered 3 years ago by Anonymous

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Q: QuestionWhat is the estimated yearly cost and energy use?

Asked 4 years ago by lyn.

• A:Answer The estimated Annual Electricity Use is 641 kilowatt hours.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Questionhow long is the manufacturer warranty?

Asked 4 years ago by Eric.

• A:Answer It’s one year I asked before I bought its

  Answered 4 years ago by Beth

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Q: QuestionThe power cord for this Dryer a 4 wire or 3 wire cord..?

Asked 5 years ago by Joppan.

• A:Answer You have to buy the cord you need if you have a 3 prong buy a 3 prong same with a 4 prong I dont recommend any adapters period. Also if ordering from Best Buy they will have either 3 or 4 prong cord and vent and will hook up and haul away of course for a price.

  Answered 5 years ago by Nomad

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Q: QuestionCost to haul off old dryer

Asked 5 years ago by Sg.

• A:Answer I "walked" my old dryer out to the road. Within 15 minutes, someone stopped by to pick it up! No cost to me AND I feel I helped someone else to recycle!

  Answered 5 years ago by mYiNSIGNIAdRYERVerified Purchase

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Q: Questionhow long can the dryer be vented?

Asked 1 month ago by Dryer.

Q: QuestionDryer not heating how to trouble shoot

Asked 1 month ago by Anonymous.

• A:Answer Hello Insignia customer, thanks for reaching out. We’re sorry to hear your Insignia dryer isn't heating as it should, and we’d like to help get your laundry routine back on track. For troubleshooting steps, please refer to your user manual or contact our dedicated support team directly at 1-877-467-4289 and [email protected]. Our specialists are ready to help you diagnose the issue or discuss repair options. Mueez | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionIs cord included

Asked 2 months ago by BENC.

• A:Answer Hello! Thank you for your question. The Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry does not include a power cord, and depending on your home’s outlet type, you can purchase either a 3‑prong or 4‑prong dryer cord from Best Buy to complete your setup. Darshan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: Questionis the door reversible?

Asked 2 months ago by Anonymous.

• A:Answer Hello Beth. Thank you for reaching out to us. Yes, this model features a reversible door, allowing you to choose the opening direction that works best for your space. Mohan | Insignia.

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan you order now and request a later delivery and installation date than one given? RE: Insignia - 6.7 Cu. Ft. Electric Dryer with Sensor Dry - White (Model: NS-TDRE67W1)

Asked 2 months ago by Dina.

• A:Answer Hello Dina, Thank you for contacting us. Yes, you can place your order now, but delivery and installation scheduling is handled directly by Best Buy. For the Insignia 6.7 Cu. Ft. Electric Dryer, please visit BestBuy.com or contact Best Buy at 1‑888‑237‑8289 to request a later delivery and installation date than the one initially offered. Narendra | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhere is the lint trap located on this dryer?

Asked 2 months ago by Butchmoon.

• A:Answer Hello, Thank you for the question. You can find the lint in front of the dryer, just inside the door opening. Manisha | Insignia Products

  Answered 2 months ago by InsigniaCustomerSupport

  
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