“Everything works great with my surface go except the ethernet. Seems to load realtek drivers and then doesn't work. Is there another driver?”

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• I had the exact same issue, someone on the insignia forums found a solution so i figured i would put it here too for anyone else looking. Go to Control Panel>Device Manager>Network Adapters> Realtek USB GbE Family Controller>(right click)Update Driver>browse my computer for additional drivers>pick from a list of available drivers>choose the first driver: Realtek USB GbE Family Controller(Microsoft) Hope this helps :D

  Answered by Gurgle 4 years ago

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• I couldn't get driver support and ended up returning this hub to Best Buy.

  Answered by Jeremy 5 years ago

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• Also I had the same issue with a Win10 Laptop and updating the driver as described above fixed my issue too. Thanks!

  Answered by user 3 years ago

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• As someone said, I had the exact same issue and updating the driver as described above worked for me and fixed my issue too. Thanks!

  Answered by User 3 years ago

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• I had the exact issue and updating the driver as described fixed my issue.Thanks!

  Answered by NeoMAc 3 years ago

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