Questions & Answers

Name: Insignia™ - 720p Wi-Fi Camera - White
Brand: Insignia™
SKU: 5971603
Price: 59.99 USD
Rating: 3.5 (81 reviews)

Insignia™ - 720p Wi-Fi Camera - White

Model:: NS-CH1IPC8; |
SKU:: 5971603

User rating, 3.5 out of 5 stars with 81 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 55 questions

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QuestionI need the instructions for the Insignia IP wireless camera
Asked 7 years ago by Bone.
- Answer here is the 3rd page
  Answered 7 years ago by lindhen
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QuestionWhen I try and delete clip it give me an error message
Asked 7 years ago by Keith.
- Answer I am not sure this item can delete files. Memory just recycles and records over oldest clip once full.
  Answered 7 years ago by Shane
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QuestionI cannot make the camera record movements on SSD. I tried different types of format like FAT, FAT32, etc.
Asked 7 years ago by Marcos.
- Answer This camera is not the best dont brake you brain try to conet this just trached
  Answered 7 years ago by Zacaraty75
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QuestionONCE YOU'VE SET THIS UP & CONNECTED TO WIFI, WAIT 6-12 HOURS AND IT WILL START WORKING IN THE APP. That's all you've got to do - just wait. I've set up 2 cameras that would connect to wifi but wouldn't show video in the app - until 6-12 hours later :)
Asked 7 years ago by WillSC.
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QuestionWhat is the password for the Insignia camera at Best Buy
Asked 7 years ago by Davidwhankins.
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QuestionThere are 4 recordings that will not delete. I have tried several times. Also I can't create a schedule. It will not allow me to select a device.
Asked 7 years ago by Dogcam.
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QuestionIs it a no cloud storage camera
Asked 7 years ago by Anonymous.
- Answer No, this unit stores video in the cloud and the free service allows you to view live stream and store 4-30 second motion clips for 30 days. However, to store and retrieve entire history you require premium membership subscription.
  Answered 7 years ago by CommunityAnswer
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QuestionDo I need micro as card for my insignia camera to work
Asked 7 years ago by Renee.
- Answer No, you don't need one for it to work...this would be ONLY if you wanted to Save your video.
  Answered 7 years ago by BellaLuna
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QuestionThe quick setup guide enclosed has no instructions for connecting the camera. Says to go online for the full user guide. Followed the link given, and there is no user guide there, just the quick setup. Where is the full user guide?
Asked 7 years ago by WhereIsTheGuide.
- Answer Once you are in the app, the app walks you through set up.
  Answered 7 years ago by lindhen
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QuestionWe got new internet & new WiFi name, how can I change my WiFi settings on this device so it can go back online?
Asked 7 years ago by Jess.
- Answer On the back of the camera there is a reset button where the memory card goes you will need a needle or a straight pin as the hole is tiny. Insert the pin into the hole and hold down the button until it makes a audible sound mine took 5-10 seconds and had to do it 2 or 3 times before it would let me set the camera up again.
  Answered 7 years ago by Joey
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QuestionHello, I bought the camera ns-ch1ipc6 model but the camera does not record on the SD card. How should I proceed to record in SD?
Asked 7 years ago by Marcos.
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QuestionI have iphone 6 and it does not work on it. It shows it trying to show live feed but never does. But the app works on my husbands Samsung. Anyone else have this problem? How to fix it?
Asked 7 years ago by Anonymous.
- Answer I had the same issue and contacted insignia. They said it was a glitch that should be correctable in 30 min. That was two weeks ago. Have tried since with no luck. Ended up returning and purchased another brand. Moral of story..you get what you pay for. Best Buy shouldn't be selling these.
  Answered 7 years ago by JohnW
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QuestionTrying to find footage but it wasn't recorded. Any way to recover it or view any moment throughout the day
Asked 7 years ago by Guy.
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QuestionSince this is used with the app which is used by Apple HomeKit for the smart plugs, will this camera link up with HomeKit just like the smart plugs?
Asked 7 years ago by Bones.
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Questionhow do i connect my cam to my cell phone it keep telling me to connect to insignia-xxxx
Asked 7 years ago by saratony.
- Answer Download the insignia connect app!
  Answered 7 years ago by McCue
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QuestionI'm having a problem with the scheduling feature. I fill out everything and get an error saying that an item was not filled out. How can I get this working. I don't want the camera recording while I'm at home.
Asked 7 years ago by Stumped.
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QuestionMy WiFi network is not listed in the options to choose from networks under Insignia . I see it under settings, WiFi but not as option I n Insignia app. What’s the fix?
Asked 7 years ago by Zena.
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Questionnot worth it hate it. where is the cloud? why does it keep loosing time and not saving it. I placed a SD Card and it never worked. The app does not help. I need to roll the video to last week as my hamster disappeared and no one knows.
Asked 7 years ago by Yenye.
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QuestionIs there a way to remove an existing account from this camera? I purchased this yesterday, installed the app, associate the app with the camera, and showed a registration error. The error says an existing user is associated with my new camera.
Asked 7 years ago by Kuteng.
- Answer Thanks for sharing with us your experience setting up the WI-FI Camera, and I am really sorry for the inconvenience this has been for you. As it is true, you need an account for the setup. However, if the camera was previously setup to an account, the only way to erase the information from it, will be by performing a factory reset on the camera. That way, you will be able to link your camera to your account. Feel free to get in contact with any of our support agents, so we can help you with all your inquiries and with some troubleshooting steps at 1-877-467-4289 from 8am to 9pm CST. Karina R. - Insignia Support
  Answered 7 years ago by InsigniaCustomerSupport
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QuestionIts not connecting h e l p
Asked 7 years ago by Pj.
- Answer The camera emits it’s own wi-fi, which can seen by your phone. I had an issue with this and tried many times for the connection with no successs. I exchanged for a new camera and it worked right away. Good luck.
  Answered 7 years ago by LBPhil
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Showing 21-40 of 55 questions

Questions & Answers

Insignia™ - 720p Wi-Fi Camera - White

Q: QuestionI need the instructions for the Insignia IP wireless camera

Q: QuestionWhen I try and delete clip it give me an error message

Q: QuestionI cannot make the camera record movements on SSD. I tried different types of format like FAT, FAT32, etc.

Q: QuestionONCE YOU'VE SET THIS UP & CONNECTED TO WIFI, WAIT 6-12 HOURS AND IT WILL START WORKING IN THE APP. That's all you've got to do - just wait. I've set up 2 cameras that would connect to wifi but wouldn't show video in the app - until 6-12 hours later :)

Q: QuestionWhat is the password for the Insignia camera at Best Buy

Q: QuestionThere are 4 recordings that will not delete. I have tried several times. Also I can't create a schedule. It will not allow me to select a device.

Q: QuestionIs it a no cloud storage camera

Q: QuestionDo I need micro as card for my insignia camera to work

Q: QuestionThe quick setup guide enclosed has no instructions for connecting the camera. Says to go online for the full user guide. Followed the link given, and there is no user guide there, just the quick setup. Where is the full user guide?

Q: QuestionWe got new internet & new WiFi name, how can I change my WiFi settings on this device so it can go back online?

Q: QuestionHello, I bought the camera ns-ch1ipc6 model but the camera does not record on the SD card. How should I proceed to record in SD?

Q: QuestionI have iphone 6 and it does not work on it. It shows it trying to show live feed but never does. But the app works on my husbands Samsung. Anyone else have this problem? How to fix it?

Q: QuestionTrying to find footage but it wasn't recorded. Any way to recover it or view any moment throughout the day

Q: QuestionSince this is used with the app which is used by Apple HomeKit for the smart plugs, will this camera link up with HomeKit just like the smart plugs?

Q: Questionhow do i connect my cam to my cell phone it keep telling me to connect to insignia-xxxx

Q: QuestionI'm having a problem with the scheduling feature. I fill out everything and get an error saying that an item was not filled out. How can I get this working. I don't want the camera recording while I'm at home.

Q: QuestionMy WiFi network is not listed in the options to choose from networks under Insignia . I see it under settings, WiFi but not as option I n Insignia app. What’s the fix?

Q: Questionnot worth it hate it. where is the cloud? why does it keep loosing time and not saving it. I placed a SD Card and it never worked. The app does not help. I need to roll the video to last week as my hamster disappeared and no one knows.

Q: QuestionIs there a way to remove an existing account from this camera? I purchased this yesterday, installed the app, associate the app with the camera, and showed a registration error. The error says an existing user is associated with my new camera.

Q: QuestionIts not connecting h e l p

QuestionI need the instructions for the Insignia IP wireless camera

QuestionWhen I try and delete clip it give me an error message

QuestionI cannot make the camera record movements on SSD. I tried different types of format like FAT, FAT32, etc.

QuestionONCE YOU'VE SET THIS UP & CONNECTED TO WIFI, WAIT 6-12 HOURS AND IT WILL START WORKING IN THE APP. That's all you've got to do - just wait. I've set up 2 cameras that would connect to wifi but wouldn't show video in the app - until 6-12 hours later :)

QuestionWhat is the password for the Insignia camera at Best Buy

QuestionThere are 4 recordings that will not delete. I have tried several times. Also I can't create a schedule. It will not allow me to select a device.

QuestionIs it a no cloud storage camera

QuestionDo I need micro as card for my insignia camera to work

QuestionThe quick setup guide enclosed has no instructions for connecting the camera. Says to go online for the full user guide. Followed the link given, and there is no user guide there, just the quick setup. Where is the full user guide?

QuestionWe got new internet & new WiFi name, how can I change my WiFi settings on this device so it can go back online?

QuestionHello, I bought the camera ns-ch1ipc6 model but the camera does not record on the SD card. How should I proceed to record in SD?

QuestionI have iphone 6 and it does not work on it. It shows it trying to show live feed but never does. But the app works on my husbands Samsung. Anyone else have this problem? How to fix it?

QuestionTrying to find footage but it wasn't recorded. Any way to recover it or view any moment throughout the day

QuestionSince this is used with the app which is used by Apple HomeKit for the smart plugs, will this camera link up with HomeKit just like the smart plugs?

Questionhow do i connect my cam to my cell phone it keep telling me to connect to insignia-xxxx

QuestionI'm having a problem with the scheduling feature. I fill out everything and get an error saying that an item was not filled out. How can I get this working. I don't want the camera recording while I'm at home.

QuestionMy WiFi network is not listed in the options to choose from networks under Insignia . I see it under settings, WiFi but not as option I n Insignia app. What’s the fix?

Questionnot worth it hate it. where is the cloud? why does it keep loosing time and not saving it. I placed a SD Card and it never worked. The app does not help. I need to roll the video to last week as my hamster disappeared and no one knows.

QuestionIs there a way to remove an existing account from this camera? I purchased this yesterday, installed the app, associate the app with the camera, and showed a registration error. The error says an existing user is associated with my new camera.

QuestionIts not connecting h e l p