Questions & Answers

Q: QuestionDoes this tv have a feature that will allow you to watch cable tv and play your Xbox at the same time - like a split screen or Picture in Picture?

Asked 3 years ago by PIP.

Q: QuestionThe built-in media player (for USB playback) doesn't seem too great. What file types are supported?? Thank you! Otherwise TV is great for the price!

Asked 3 years ago by FileTypes.

• A:Answer Hello there, All Fire TVs and Fire TV Sticks only support external storage that is formatted using the FAT32 file system. Insignia Support Louise www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questioncan u watch regularly tv

Asked 3 years ago by tv.

• A:Answer Yes… As long as you have an antenna or some sort of cable/satellite provider. It’s just like any other TV except for it has the fire stick/Roku/streaming device built into it. My only issue long-term is it if the fire stick component goes bad, will the entire TV be worthless? I assume you could still use a different streaming device and plug it into one of the HDMI inputs.

  Answered 3 years ago by BPSSVerified Purchase

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Q: QuestionWhat is the distance between the feet on this TV? Thanks.

Asked 3 years ago by MF1234.

• A:Answer The distance between legs is 64 inches. Mary| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI just got this TV. Great picture and I'm pretty happy. I'd be really happy if I wasn't having issues with USB playback. What's the best format for my USB drive? What types of files will play from USB? Which ones won't play? Thank you!

Asked 3 years ago by USB.

Q: Questionhow does the tv work with gaming xbox one series x?

Asked 3 years ago by Anonymous.

• A:Answer Hi there, You may need an HDMI cable to connect it with your xbox. Gem Insignia Products

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow can I connect the red white and yellow cables also called AV connection into this tv ?

Asked 3 years ago by Pudinpop9.

• A:Answer You can use it to connect a cable/satellite box, a DVD/Blu-Ray player, or a game console. Cables are often color-coded to match color-coded jacks so plug in the other end of the cable to the back of your TV and the other to the back of the device you are trying to use. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it have an optical port for audio?

Asked 3 years ago by Anonymous.

• A:Answer Yes, you can Connect a sound bar, digital speaker system, or home theater system using Digital OPTICAL output jack. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV get Discovery

Asked 3 years ago by Vic1.

• A:Answer This TV comes with easy access to many links to services that are either free, like YouTube or pay, like Netflix. I would assume that the Discovery channel link is there but you must subscribe to the channel. If you already subscribe to Discovery all you would need to do is enter your username and password and you’d be all good. Hope this helps.

  Answered 3 years ago by LibertyTaxNorthlakeVerified Purchase

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Q: QuestionHow far in are the stand legs? I’m trying to fit on my existing 56” stand.

Asked 3 years ago by Legs.

• A:Answer I dont know the exact distance but i would say you are not reusing that stand with this i think they are further out than that if not they would just barely fit and not be safe.

  Answered 3 years ago by ChoafVerified Purchase

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Q: QuestionWhat is the warranty period? Can you get the additional Best Buy added warranty?

Asked 3 years ago by MJB.

• A:Answer you can buy a best buy warranty i bought the 5 year i had a tv not from best buy go out in a year and was just SOL so from now on I buy a warranty if possible

  Answered 3 years ago by ChoafVerified Purchase

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Q: QuestionDo you get the tv after it paid off or do you get and pay for it every month or week?

Asked 3 years ago by Anonymous.

• A:Answer It’s paid out

  Answered 3 years ago by WayneWeezyVerified Purchase

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Q: QuestionDo you get the tv even if ur making payments or after it all paid off?

Asked 3 years ago by Anonymous.

• A:Answer If its with the Best Buy card you get it when you checkout the payments will come and if you dont pay all they will do is turn you over to collections they dont want the tv back. You struggling in debt they will make more money than the TV is worth so never make min payments if possible.

  Answered 3 years ago by ChoafVerified Purchase

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Q: QuestionIs there a template to assist in wall mounting?

Asked 1 year ago by Liquidirony.

• A:Answer Hi there! There is no template that comes with the television for the wall mounting, but the TV is compatible with a 200 x 200 VESA wall mount. Thus, please ensure you follow the instructions provided with the wall mount kit and consider seeking professional help if you’re not confident in doing it yourself. Also, remember to check the weight capacity of the wall mount to ensure it can safely hold your TV. For more product information, please check the link below. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-75-class-f30-series-led-4k-uhd-smart-fire-tv/6480926.p?skuId=6480926

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionOn an Insignia 75” TV, what is the most outer dimension from stand leg to stand leg? I’m trying to buy a table, to sit the TV on. I don’t understand why this dimension is not provided on the 75 inch model.

Asked 1 year ago by Robert.

• A:Answer Hi Robert, thank for inquiring about our Insignia™ - 75" Class F30 Series LED 4K UHD Smart Fire TV. You can definitely setup the TV to display the last input you selected upon turning on. Just go to "Settings" > "Display and Sound" > "Power Controls" > "Power On" > and select "Last Input". After that, press "Home" > "Settings" > "Inputs" > and select "HDMI 2". Power the TV off and power it back on to check if it works. I hope this helps. Please let us know if you need further assistance. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I wirelessly mirror any and all content on the screen of a Windows 11 laptop on this TV?

Asked 1 year ago by Mort.

• A:Answer Yes, you can wirelessly mirror the screen of a Windows 11 laptop to an Insignia TV using a Miracast compatible device. This allows you to display any and all content from your laptop onto the TV screen. Just make sure both devices are connected to the same Wi-Fi network and follow the instructions for screen mirroring on your Windows 11 laptop. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat159674602528

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the stand width on the 75 inch model?

Asked 1 year ago by Question.

• A:Answer Hi, The stand width is 14.6 inches. For more product details, please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionDoes anyone know how you can get the red light on the front to stop flashing when the Wi-Fi router is off? It stops when you have the router on.

Asked 1 year ago by Malibman77.

• A:Answer Hi Malibman77, We are truly sorry about your experience with this product. We really want to help you address this issue. For further assistance, please contact us directly at 1-877-467-4289 so we can provide the best possible solution. Ritchie |Insignia Support https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan you cast your web browser on this either through a laptop/computer or phone/tablet?

Asked 2 years ago by user844357.

• A:Answer Yes

  Answered 2 years ago by RobinBVerified Purchase

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