“Replacement? We bought this set a few months ago. The second dvd player screen got broke from our seats folding down to get the kids in/out of the car. Is there anyway to replace just the one player?”
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My player broke about 6 months in. I called best buy first, to find out they only cover if you had a geeksquad extra warranty. i than tracked down the number to Insigna directly, and after LOTS of time on the phone they said I had to take it to best buy as they made a note in their system than it couldn't be fixed. They said Geeksquad would evaluate it and if it could be fixed they would, if not they would replace it per the included 1 year warranty. Thankfully, I didn't have to go through the hassle of the evaluation, best buy customer service asked me a few questions and made the process of exchanging it super easy. i just received a whole new player!
Sorry, there was a problem. Please try again later.If you purchased the BestBuy warranty - they will replace the entire set for you. If not - try contacting Igsignia to see if they will replace the one screen.
Sorry, there was a problem. Please try again later.On the first unit I purchased, the on and off swith on the main screen broke. I used my replacement contract to get a whole new unit with no problems and no questions asked. I believe it is up to your local store f they would only replace one screen, but if you have the replacement contract why would you not want to get a whole new system.
Sorry, there was a problem. Please try again later.I searched through our part store and we do not have a replacement that can be ordered seperately.
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