Questions & Answers

Q: QuestionCan any usb cable with the proper fittings be used? Or does the supplied cable need to be used to charge the battery? Looking for facts, not guesses.

Asked 9 years ago by Snoop.

• A:Answer Yes, you can use any USB cable (Standard to micro) that can be used to charge a cell phone.

  Answered 9 years ago by Rlyehable

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Q: QuestionDo you have the change the battery cover in order for it to fit

Asked 9 years ago by Truth.

This question was asked about the related product: Insignia™ - Charge & Play Kit for Xbox One and One S Controllers - White

• A:Answer I am using my original cover, but it doesn't sit in 100%. It's not loose and still works, though. Pictures are in my review. I am not sure about other copies of this battery. Hope this helps!

  Answered 9 years ago by David

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Q: QuestionDoes the controller need to be plugged in 100% of the time?like during use do i need it plugged in via the micro usb to keep power to the controller?

Asked 10 years ago by codyjs.

• A:Answer No, you only need to plug it in when you are charguing the controller. It comes with a rechargeable battery pack.

  Answered 10 years ago by Turtle69

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Q: Questionhow long is the cable

Asked 10 years ago by Anonymous.

• A:Answer 10 feet.

  Answered 10 years ago by LastTkensei

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Q: QuestionHOW LONG DOES BATTERY LAST

Asked 9 years ago by CASS.

• A:Answer between 6 to 8 hours on a full charge

  Answered 9 years ago by tony2bitVerified Purchase

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Q: Questioncan you charge it with your cell phone charger, not using the box.

Asked 9 years ago by Frankieboy.

This question was asked about the related product: Insignia™ - Charge & Play Kit for Xbox One and One S Controllers - White

• A:Answer Yes but only if they are still on the Xbox controller

  Answered 9 years ago by CarlosVerified Purchase

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Q: QuestionDo I have to purchase a specific type of controller to recharge it or is the one that came with Xbox fine?

Asked 8 years ago by Chance.

This question was asked about the related product: Insignia™ - Charge & Play Kit for Xbox One and One S Controllers - White

• A:Answer It is compatible with regular Xbox one, the Xbox one S and Xbox one X

  Answered 8 years ago by EzekielVerified Purchase

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Q: QuestionCharge in standby?Does this product charge while the console is in standby?

Asked 10 years ago by Anonymous.

• A:Answer Yes, it does charge while your console is on standby. Very helpful to have it work this way for sure.

  Answered 10 years ago by Rosebud

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Q: QuestionWhen you are charging your controller, the light on the charger is either red or it is white. Can you explain what the different colors refer to?

Asked 5 years ago by Anonymous.

• A:Answer The light is red(orange on mine) when it is charging, and the light turns white when it is fully charged.

  Answered 3 years ago by JuggalotusJoe1Verified Purchase

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Q: QuestionThis battery works with Insignia ™ - Battery Charging Station for Xbox One S - White?

Asked 5 years ago by OPdrin.

• A:Answer Yes

  Answered 3 years ago by JuggalotusJoe1

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Q: QuestionHow long does it take to fully charge the battery pack?

Asked 5 years ago by Edd.

• A:Answer It usually takes between 1 1/2-2 hours to charge the battery pack from completely dead to completely charged.

  Answered 3 years ago by JuggalotusJoe1Verified Purchase

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Q: Questionwill this work on a computer?

Asked 5 years ago by mike79.

• A:Answer Yes

  Answered 3 years ago by JuggalotusJoe1Verified Purchase

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Q: QuestionWill this extend the Kinect cable for a longer connection?

Asked 6 years ago by Anonymous.

• A:Answer No this will only work with the wire that comes with the controller, BUT the wire is really really long.

  Answered 5 years ago by amystoys

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Q: Questiondoes this work with the first gen xbox one controller that came out in 2015? the one without the 3.5 mm jack?

Asked 6 years ago by mohamed.

• A:Answer Yes it should.

  Answered 6 years ago by Smage920

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Q: QuestionWhen I plug it in, no sound comes out of my headphones even though I didn’t have to unplug them. Why is this and how do I solve it?

Asked 7 years ago by Mike.

• A:Answer Do you have your headphones plugged into your controller, that is the only way they will work with xbox/ps4

  Answered 6 years ago by Mark

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Q: QuestionDoes this cable work/fit for the Xbox One Afterglow Controller?

Asked 8 years ago by prismatic85.

This question was asked about the related product: Insignia™ - Charge & Play Kit for Xbox One and One S Controllers - White

• A:Answer If the port is the same on all controllers yes I would search it up to find out.

  Answered 7 years ago by Selfmadek24Verified Purchase

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Q: QuestionDoes this work with the elite controller?

Asked 10 years ago by Boodaggy.

• A:Answer Yes i use it all the time

  Answered 7 years ago by DzVillsVerified Purchase

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Q: QuestionDoes this battery show the icon color percentage in the dashboard? Like full, half full, and red for almost dead.

Asked 9 years ago by XboxGamertag.

• A:Answer Dashboard shows battery info. And charging light on charger shows charge status with colored light.

  Answered 9 years ago by Awmullins6493Verified Purchase

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Q: Questionis the best buy gamer club discount work on this item

Asked 10 years ago by Anonymous.

• A:Answer no, but you get double points added to your rewards

  Answered 10 years ago by bigvino40

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