Questions & Answers

Q: QuestionWill this mount work with a 400x200 VESA pattern? I see 400x400 and 200x200 listed.

Asked 6 years ago by Paul.

• A:Answer No, this will not work with a 400x200 VESA pattern.

  Answered 6 years ago by CommunityAnswer

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you adjust the tilt tension (up and down)?

Asked 7 years ago by Dave.

• A:Answer Yes, the tilt is +10/-2.

  Answered 7 years ago by CommunityAnswer

  Helpful (4)Unhelpful (3)ReportAnswer this questionShow more answers (2)

Q: QuestionI dont have the those vertical brackets which would be connect to TV, how can I order that? Also doesnt have any screw or washer…..

Asked 1 month ago by Babak.

Q: Questiondo you have a cut sheet that i can provide to my client to show where they can coordinate power, data and installation

Asked 9 months ago by CUTSHEET.

• A:Answer Thank you for your inquiry! You can find the cut sheet for the Insignia™ Full-Motion Wall Mount for 47" - 90" TVs up to 130 lbs. on the Best Buy product page. This document includes detailed information on power, data, and installation coordination. If you need further assistance or have any other questions, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 9 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with Hisense 55" - 55U88N model? Thx

Asked 11 months ago by MarioS.

Q: QuestionDoes this bracket allow for vertical adjustment?

Asked 1 year ago by Doc.

• A:Answer Just tilting, swiveling and pulling out from the wall. No vertical adjustment.

  Answered 1 year ago by BSSBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the minimum inches the mount comes out from the wall?

Asked 1 year ago by John.

• A:Answer The Insignia™ Full-Motion Wall Mount for 47" - 90" TVs has a minimum distance of 2.28 inches from the wall when fully retracted. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI will be mounting two 85" side-by-side. Is there a fine vertical adjustment if the TV's are not perfectly aligned with each other.

Asked 1 year ago by Hangman.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ Full-Motion Wall Mount for 47" - 90" TVs includes a fine vertical adjustment feature. This allows you to make slight adjustments to the TV’s position even after it has been mounted, ensuring that both TVs can be perfectly aligned side-by-side. The mount offers a rotation adjustment of ±3 degrees, which should help you achieve the precise alignment you need. Keith | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe wall for the TV has studs 20" apart. Will this mount be able to install into both studs?

Asked 1 year ago by Matt.

• A:Answer Hi Matt! The Insignia™ Full-Motion Wall Mount for 47" - 90" TVs is designed to be versatile and accommodate various stud spacings. However, standard stud spacing in walls is typically 16" or 24" apart. That means that it will not work. For more product information, please check the link below. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-full-motion-wall-mount-for-47-90-tvs-up-to-130-lbs-extends-25-2-black/6085405.p?skuId=6085405

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a level adjustment if the bracket is not 100% level?

Asked 1 year ago by Ray.

• A:Answer Yes, you can adjust the TV base directly. It will allow you to tilt it a few degrees.

  Answered 1 year ago by FranklinAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with 86 inch 86UQ7590PUD Is it within the weight limit?

Asked 1 year ago by Anonymous.

• A:Answer Hi! Yes, the Insignia™ Full-Motion Wall Mount is compatible with the 86 inch 86UQ7590PUD TV and is within the weight limit. The TV weighs less than 130 lbs, so it should be suitable for this wall mount. JC | Insignia Support https://www.bestbuy.com/site/insignia-full-motion-wall-mount-for-47-90-tvs-up-to-130-lbs-extends-25-2-black/6085405.p?skuId=6085405

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat screws are used to mount the bracket to the tv?

Asked 1 year ago by LisaAnne.

• A:Answer It comes with several screws. You need to try them until you find the one that fit your TV.

  Answered 1 year ago by FranklinAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv mount allow you to pull the TV out and then down? Can you lower the tv?

Asked 1 year ago by Anonymous.

• A:Answer Hi Insignia Customer! Thank you for inquiring about our Insignia™ - Full-Motion Wall Mount for 47" - 90" TVs. Yes, you can pull out the mount and angle it downwards for better viewing experience. I hope this helps. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the wall mount fit any TV brand ?

Asked 1 year ago by Kat.

• A:Answer Seems better for 65 to 100 inch tv.

  Answered 1 year ago by DianaBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow can I safely mount my 75 inch television with this mount when my house is constructed with 2x2s?

Asked 1 year ago by Nem.

• A:Answer Hi there! As long as they hit the studs on all the screws they will be okay. Insignia Support Angela www.insigniaproducts.com/support

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this TV mount have an adjustment screw or how do you tilt this product in place or where you want it? I installed mine and it automatically tilts downward from the top? Says it does tilt but nothing shows how?TV doesn’t feel safe at all

Asked 1 year ago by Tilting.

• A:Answer Yes, its adjustable Any question, call me at 623 224 7928

  Answered 1 year ago by user602736

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be used as a corner mount?

Asked 1 year ago by Lulu.

• A:Answer Yes it can be as corner mounts If you need help installing it you can reach out to me at 623 224 7928

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI actually love this mount, but I have a question concerning overall movement. It's a bit stiff and doesn't move forward as easily as I'd like. Is there anything that I can do to make this easier? Thanks

Asked 1 year ago by Anonymous.

• A:Answer You could apply some powder lubricant.

  Answered 1 year ago by FranklinAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat does it cost in have Best Buy install the tv mount?

Asked 1 year ago by Mike.

• A:Answer If you need professional installation you can reach out to me at 623 224 7928

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)