Questions & Answers

Q: QuestionWhat is the maximum resolution supported by this adapter?

• A:Answer This adapter supports resolutions up to 1920 × 1080 at 60Hz.

Q: QuestionCan I use this adapter to connect my gaming console to a VGA monitor?

• A:Answer Yes, the HDMI connection on this adapter works with computers, gaming consoles, DVD players, and more.

Q: QuestionDoes this adapter have an audio port?

• A:Answer Yes, this adapter has a 3.5 mm audio port that allows you to connect an audio cable.

Q: QuestionHow long is the cable on this adapter?

• A:Answer The cable on this adapter is 3 inches long.

Q: QuestionMy new HP computer lists "Display Port 1.4 x HDMI." My old monitor for HP Pavilion 23cw is VGA. Should I be able to use this adapter to make my old monitor work with the new computer?

Asked 6 months ago by MMK789.

• A:Answer Thank you for your inquiry! Yes, you should be able to use the Insignia™ HDMI to VGA Adapter to connect your new HP computer (which has DisplayPort 1.4 via HDMI output) to your older HP Pavilion 23cw monitor, which only supports VGA input. Keith | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
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Q: QuestionConnected HP computer to Dell monitor with HDMI cable. When turned on, monitor displays "no vga connector". Will this adapter, connected to HDMI on computer and vga connection on monitor solve this?

Asked 11 months ago by Chuckie.

• A:Answer Yes, the Insignia™ HDMI to VGA Adapter should help resolve the issue you're experiencing. This adapter is designed to convert the HDMI output from your HP computer to the VGA input on your Dell monitor. Here are the steps to set it up: 1. Connect the Adapter: Plug the HDMI end of the adapter into your HP computer's HDMI port. 2. Connect the VGA Cable: Attach one end of a VGA cable to the VGA port on the adapter and the other end to the VGA port on your Dell monitor. 3. Power the Adapter: If your adapter has a micro-USB port for additional power, connect it to a USB power source to ensure stable performance. 4. Select the Input Source: On your Dell monitor, make sure to select the VGA input source. This setup should allow your monitor to display the output from your computer. If you continue to experience issues, ensure that the monitor is set to the correct input source and that all connections are secure. If you have any other questions or need further assistance, feel free to ask!

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionI went to the store here in town and was told by a best buy employee who said he was a “computer expert” that there was no way to connect a hdmi outlet on a laptop to a vga inlet on a projector even after I showed him this product. Was he wrong ?

Asked 1 year ago by Www.

• A:Answer Hi there! Thank you for reaching out! To answer your question, using the adapter should work. Both the VGA port and HDMI port will output a display. I hope this answers your question. - Carl | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: Questionis this a 15pin to hdmi ??

Asked 1 year ago by Anonymous.

• A:Answer Hello there, thank you for your interest to our Insignia™ - HDMI to VGA Adapter. Yes, this Video Graphics Array has a 15 pins in three rows. Ivy| Insignia Support. https://www.bestbuy.com/site/insignia-hdmi-to-vga-adapter-cool-gray/6483552.p?skuId=6483552

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan this adapter be used go from a computer(vga male cable) to an led TV(hdmi)? I am trying to use an existing vga cable to install a new led tv at church, but the TV does not have a vga port.

Asked 3 days ago by noclue.

Q: QuestionIs this an "active" converter?

Asked 3 weeks ago by rslary.

• A:Answer yes

  Answered 2 weeks ago by user577512Verified Purchase

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Q: QuestionIs this converter compatible with Apple TV?

Asked 7 months ago by Darwin.

• A:Answer ??

  Answered 2 weeks ago by user577512Verified Purchase

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Q: QuestionI use a CRT. My question is as follows: If I lower my resolution and increase the refresh rate, will the adapter be okay long-term?

Asked 8 months ago by db2k.

• A:Answer Thank you for your inquiry! Using the Insignia™ HDMI to VGA Adapter with a CRT monitor should generally be fine for long-term use, even if you lower the resolution and increase the refresh rate. This adapter supports resolutions up to 1080p, which should be compatible with most CRT monitors. However, it's important to note that CRT monitors can be sensitive to certain refresh rates and resolutions. To ensure optimal performance and longevity, make sure the resolution and refresh rate you choose are supported by both your CRT monitor and the adapter. Avoid settings that are too extreme, as they might cause strain on the adapter or the monitor. Additionally, monitor the temperature of the adapter during prolonged use to ensure it does not overheat. If it gets too hot, it might be a sign that the settings are too demanding. If you follow these guidelines, the adapter should work well with your CRT monitor over the long term. If you encounter any issues, you might want to consider using a higher-quality adapter designed specifically for high refresh rates and resolutions. Keith | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this vga to hdmi connect my mini to vga monitor?

Asked 8 months ago by TJ.

• A:Answer Yes, if you have a hdmi port to connect to.

  Answered 8 months ago by JosephwDVerified Purchase

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Q: QuestionHow is the input delay?

Asked 11 months ago by Brandon.

• A:Answer I used this to hook up a 55" tv to be a monitor on my PC. I have not seen any delay

  Answered 2 months ago by JohnSVerified Purchase

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Q: QuestionIs this capable of 1600x1200 @ 65hz?

Asked 11 months ago by Brandon.

• A:Answer The Insignia™ HDMI to VGA Adapter supports resolutions up to 1920 × 1080 at 60Hz. If you need any more details or have other questions, feel free to ask! Patricia | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the chipset used?

Asked 11 months ago by Brandon.

• A:Answer Thank you for reaching out to Insignia. To better assist you, could you please provide the model number of your HDMI to VGA adapter? Additionally, for proper documentation and record keeping, could you also provide your phone number? Regarding your question about the chipset, the specific chipset used in the Insignia™ HDMI to VGA Adapter is not explicitly mentioned in the product details available online. However, these adapters typically use common chipsets like those from Realtek or Analogix. Here are a few questions to help us understand your needs better: 1. Are you experiencing any specific issues with the adapter? 2. Have you tried using the adapter with different devices to see if the issue persists? 3. Are there any error messages or unusual behaviors when using the adapter? Your cooperation is greatly appreciated, and we will do our best to resolve this issue as quickly as possible.

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: Questioni have that thing there so how do i connect it do i take the 16 pin wire connect it to the computer then plug that in and run it to the other monitor no matter ive tryed both ways with no result

Asked 11 months ago by chrizz.

• A:Answer Hi there! To connect your Insignia™ HDMI to VGA Adapter, follow these steps: 1. Connect the HDMI End: - Plug the HDMI end of the adapter into the HDMI port on your computer. 2. Connect the VGA Cable: - Attach one end of a VGA cable to the VGA port on the adapter. - Connect the other end of the VGA cable to the VGA port on your monitor. 3. Optional: Connect the Micro USB Cable: - If your adapter has a micro USB port, connect a micro USB cable to provide additional power. This can help if the adapter isn't receiving enough power from the HDMI port alone. 4. Select the Correct Input: - On your monitor, make sure to select the VGA input source. 5. Adjust Display Settings: - On your computer, go to the display settings to ensure the monitor is detected and configured correctly. You may need to extend or duplicate your display. If you've tried these steps and it's still not working, ensure all connections are secure and that your monitor is set to the correct input source. If the issue persists, there might be a compatibility issue or a problem with the adapter itself. If you have any other questions or need further assistance, feel free to ask!

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionI just purchased a TCL 32" monitor and this insignia adapter plugged into my HP pc but the TV is saying no signal. When I plug it into the dvi output with an HDMI adapter it works fine. Please tell me the correct adapter to use. I need VGA(PC) to HDMI(TV)

Asked 1 year ago by nyny.

• A:Answer It sounds like you need a VGA to HDMI adapter to connect your HP PC to your TCL monitor. The Insignia™ VGA to HDMI Adapter (Model: NS-PCAVH) should work for this purpose. Here are the key details: - VGA (PC) to HDMI (TV): This adapter allows you to connect a VGA output from your PC to an HDMI input on your TV. - Integrated Audio: It includes a USB cable to transmit audio along with the video signal. - Resolution Support: It supports resolutions up to 1920 × 1080 at 60 Hz. Make sure to connect the VGA end to your PC, the HDMI end to your TV, and the USB cable to a USB port on your PC to enable audio and video output. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionHello, I need the drivers for this product for a windows computer. I looked in the features section of this product on the bestbuy website and the only drivers available are for a Mac and I need the ones for a windows pc. Where could I find those?

Asked 1 year ago by Anonymous.