Questions & Answers

1-10 of 73 Questions
  • Question
    Where are the real specs for this system?   (6 Answers)

    What version of bluetooth? What is the battery rating, how long should we expect it to last How long to fully charge the battery? Is NFC supported? Is it water/dust resistant?

    By johnm93359 November 12, 2015.

    Answers
    • Best 
      Answer

      These answers are for the NS-SPBTBRICK 1) Version 4.0 2) Battery rated 30 hours of music use on medium volume. I got just under 25 hours with moderate volume. 3) I was able to fully charge it in about 90 minutes. 4) There is nothing about NFC in the manual, so bluetooth only. 5) It has rubber surrounding all the buttons and jacks so it is water/dust resistant, but not water proof. Haven't tried splashing anything directly into the speaker grills, but the manual says not to get it wet.

      By TSmith November 12, 2015.

    • Question
      can I plug my IPod into it?   (11 Answers)

      By Anonymous November 29, 2015.

      Answers
      • Best 
        Answer

        Yes with the use of an auxiliary cord. If you are not familiar with what that is, it is a cord in which both ends are the round skinny looking thing used for plugging in earbuds. One end would go in the headphone jack on your iPod and the other end would plug into the back of the speaker.

        By ItsGina December 5, 2015.

      • Question
        What is the range of its bluetooth connectivity?   (9 Answers)

        What's the farthest distance to connect to the speaker via bluetooth?

        By rocknrage March 10, 2016.

        Answers
        • Best 
          Answer

          I live in a 3 floor house, very big and as I move around alot the sound quality is still very great

          By Kids March 11, 2016.

        • Question
          Is there any way to lower the volume when it first turns on?   (11 Answers)

          When I first turn it on it is so loud! Is there any way to adjust it so that it starts with a lower volume? It doesn't matter how low the volume is when I turn the speaker off, it is blasting when I turn it on again. Sort of makes it impossible to turn on at night when people are sleeping.

          By Anonymous December 11, 2015.

          Answers
          • Best 
            Answer

            It's responsive to the volume on your phone or streaming device as well. If you turn the volume way down on that before streaming via Bluetooth, that should do the trick.

            By MolecularMike January 6, 2016.

          • Question
            can i connect two of these speakers together to play from one audio source   (10 Answers)

            for example could i put 2 of this same exact speaker at opposite ends of my room and play spotify from my computer from both of them simultaneously ?

            By mike November 24, 2015.

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              Answer

              I was hoping for the same so I could put one in each room, Picked up two I just tried but it did not work. As soon as I connected the second one the sound stopped on the first one.

              By Darrin November 30, 2015.

            • Question
              What is the wattage?   (3 Answers)

              By Anonymous November 28, 2015.

              Answers
              • Best 
                Answer

                The output wattage is 2.5 watts per channel, totally 5 watts.

                By InsigniaCustomerSupport December 9, 2015.

                • Brand Representative
            • Question
              Music will not play.   (7 Answers)

              My iPhone is connected to the device, as I can see the battery life displayed on the iphone, but no sound is coming out when I play music. The music is playing on the phone, and once connected to the device, the sound on the phone immediately ceases, but continues to play the song. I have unpaired the devices, turned the phone off, turned the device off, and recharged the device..

              By Anonymous February 8, 2016.

              Answers
              • Best 
                Answer

                Once you get the unit paired you should get a solid blue light on the speaker and the phone should show as paired to this speaker. Make sure the volume is turned up on both devices, the speaker will sound a tone once it is turned all the way up, which will tell you that it is capable of playing sound. If you still get no sound from the phone, try pairing the speaker to another device. If still no sound, take the speaker and receipt into Best Buy to the Geek Squad counter for warranty evaluation.

                By InsigniaCustomerSupport February 11, 2016.

                • Brand Representative
            • Question
              I have Sony SRSX33 but it produces too much bass that it's hard to hear some talk and effects. In this regard does Insignia speaker have less bass that it makes it clear to hear what people say and some effects? I want less bass and more clarity.   (5 Answers)

              By TechnicGeek January 22, 2017.

              Answers
              • Best 
                Answer

                Yes!

                By Hotwheelz January 23, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Can you recharge this speaker?   (10 Answers)

              By Niknammy July 28, 2016.

              Answers
            • Question
              Will it work on 220 V ?   (10 Answers)

              Will it work on 220 V ?

              By Nilesh November 24, 2015.

              Answers
              • Best 
                Answer

                YES! I checked on my adapter and its rated from 110-24volts! Hope you manage to get one!

                By AMAZING November 24, 2015.

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