Questions & Answers

Q: QuestionThis remote is sold out - what are replacement options? I need a remote that will work for the following tv - Insignia 50 Class LED 2160p Smart 4K UHD TV with HDR Fire TV Edition Model: NS-50DF710NA19

Asked 5 years ago by lolostx.

Q: QuestionBest Buy, do we know when this will be back in stock?

Asked 5 years ago by Ineedaremote.

Q: QuestionDo you know when this item will be back in stock or is there a way to get an alert when it comes in stock?

Asked 5 years ago by PaigeR.

• A:Answer I ordered it and it wasn’t in stock but the moment they got it was sent to me. I probably waited a week, if that, and now I have it

  Answered 5 years ago by Dbreezy

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Q: QuestionHi does this remote with the Toshiba fire tv 32LF1U19

Asked 5 years ago by Tee.

• A:Answer Yes, this remote works with Toshiba Fire TV Edition televisions.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhere can I find a guide or manual specifically for an Insignia remote NS55DF710NA19 ?

Asked 5 years ago by help101.

• A:Answer The User Guide is available on bestbuy.com For personalized assistance, please visit insigniaproducts.com/contact-us David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work on the initial set up? We got a floor model with no remote. We got a universal remote that they said would work...it did not. I have a 32 LF221u19.Toshiba

Asked 5 years ago by Christine.

• A:Answer This remote works with Toshiba Fire TV Edition televisions. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this remote work with an insignia tv with a different model # ns-55df710na19?

Asked 5 years ago by Paul.

• A:Answer Yes, this replacement remote works with Insignia Fire TV Edition televisions. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work with toshiba 43lf421u19

Asked 5 years ago by Rico.

• A:Answer Yes it is going to work because I have the same Controller as that but it does not work

  Answered 5 years ago by ToritoVerified Purchase

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Q: QuestionDoes the replacement remote come with batteries? If not what size?

Asked 5 years ago by Marianne.

• A:Answer No it doesn’t come with batteries. You will need two AAA batteries

  Answered 5 years ago by Nayners88

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Q: QuestionDoes this remote have Alexa voice built in the remote

Asked 5 years ago by Anonymous.

• A:Answer Yes, the Insignia Fire TV replacement remote has Alexa voice built in. You can tell on any Fire remote by the microphone button at the top of remote.

  Answered 5 years ago by GManVerified Purchase

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Q: QuestionIs this compatible with Insignia mrbjbya013007

Asked 5 years ago by Anonymous.

• A:Answer This Replacement Remote is compatible with Insignia Fire TV Edition televisions. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIt says the Replacement Remote for Insignia and Toshiba Fire TV Edition Televisions are sold out,When can we expect more??

Asked 5 years ago by ebonialexis.

• A:Answer I order it while out of stock but got an email within the same week that my remote was being shipped out, just order it and as soon as they have they’ll send it. The date they have on there is just an estimate

  Answered 5 years ago by Dbreezy

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Q: QuestionWill this remote work on Toshiba Fire TV model number 50LF621U19?

Asked 5 years ago by Paula.

• A:Answer Yes just like the one that came with it.

  Answered 5 years ago by Erhayelk

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Q: QuestionIs this remote compatible with insignia tv model number ns32e740a12? I was given this tv with no remote and no info and i see that it's discontinued as well as its remote, would this be a good replacment?

Asked 5 years ago by AmieNo.

• A:Answer This remote Model: NS-RCFNA-19 is only compatible with Fire TV Edition televisions. Try the Replacement Remote Model: NS-RMTEXB17 for other Insignia TVs. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow can I buy just the back battery cover for the Insignia NS-RCFNA-19 remote?

Asked 5 years ago by Remotepartsneeded.

• A:Answer The replacement remote comes as a whole unit; unfortunately there are no replacement parts available sold separately. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this remote work for the Insignia Fire Tv 39 inch? I lost my remote and tried to program my fire tv stick 2nd gen remote to work ...but unsuccessful.

Asked 5 years ago by DarrellW.

• A:Answer Hi Crawford, Yes this remote will work for your Insignia Fire TV. If it does not work with some fresh batteries in, you may need to pair it. Please contact my team so we can assist you with the pairing process. - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have an Insignia 28 inches LED tv dvd combo NS28ED200NA14. Will this remote work on this tv?

Asked 5 years ago by Boomer70.

• A:Answer No, this remote only works with Fire TV Edition televisions. Try the replacement remote model NS-RMTEXB17 David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this remote work with this tv I uploaded picture

Asked 5 years ago by Anonymous.

• A:Answer Hi there, This remote works on Insignia and Toshiba Fire TV Editions, not to be confused with other Amazon Fire products. - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDOES this remote work with the 4K Fire Stick?

Asked 5 years ago by Just.

• A:Answer No, this remote only works with Fire TV Edition televisions. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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