A:Answer Dear Customer.
I understand that you left us this question because this device plays an important role for you. It is known that this remote is a fit replacement for Insignia's Fire TVs as well as Toshiba's. However, depending on what happened with your TV's original remote, there is a possibility that we are able to replace it under warranty. Please, send me an email on the link below my signature for specific orientation on this.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us