“The opener works when my phone is connected to my WIFI, and I get no response when I am not connected to WIFI, all my other HomeKit devices work when I am not connected. I am using an Apple + for my hub, and I have a Linksys Router .”
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1-4 of 4 Answers
Try removing it from HomeKit. Then with WiFi turned off on phone and good cellular connection, open HomeKit and re-add it.
Sorry, there was a problem. Please try again later.The signal must come from wifi to work.
Sorry, there was a problem. Please try again later.I have no issues when connected to 4G or foreign WiFi. Maybe your router needs ports open for Apple services, you should check with Apple for that.
Sorry, there was a problem. Please try again later.Hi! Since you mention that everything works when you are connected to your network, this could be a configuration issue. Please contact us on the link below, so we can check your case and the setup that you have and help you with the Non Response problem. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
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