“My phone keeps switching to the "smart plug's" network, then I get message "Unable to reach insignia servers!". Switching back to the WiFi network to connect with Insignia kills the connection to the plug?!?! Been trying for an hour with no luck.”
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Had a similar issue. For me what worked was resetting the plug and also making sure the app on the phone was fully exited before attempting again and not running in background.
Sorry, there was a problem. Please try again later.Easiest to just call support. They helped me each time I called. The number is in the app. Or try unplug reset. Find details in the instructions pamphlet.
Sorry, there was a problem. Please try again later.