Questions & Answers

Q: QuestionI'm trying to pair this headset with a 11Pro. Blue and Red light flashes but it doesn't show on my phone to connect to Bluetooth?

Asked 5 years ago by Shorty.

Q: QuestionWill this device hook up to alexa echo?

Asked 5 years ago by jimd.

Q: QuestionIs there a left right balance control? The left side is much quieter than the right on when hooked to my phone for calls or music.

Asked 5 years ago by Scott.

• A:Answer No, There isn’t a balance control for this device. Sometime the level of sound that reaches us is controlled by the placement of the earphone (speaker) in our ears. Try moving the lower volumed one around, it may improve the sound.

  Answered 5 years ago by StephAG

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Q: QuestionBeside mobile phone. can tt be used in Win 10 laptop?

Asked 5 years ago by risual.

• A:Answer Hello, Risual, As long as the laptop is Bluetooth compatible, it should work. Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the best way to charge these headphones?

Asked 5 years ago by Loni.

• A:Answer Hi Loni, To charge these wireless in-ear headphones, it is advised you use the USB charging cable that came included, along with a charging block of your choice(unless your wall outlet has a USB port) and straight to a wall outlet; and allow them to reach maximum charge. - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow many hours of battery life time?

Asked 5 years ago by Bud.

• A:Answer About 10 hours of battery life with constant use

  Answered 5 years ago by Tonisloan

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Q: QuestionDoes it work with Android phones?

Asked 5 years ago by GRob.

• A:Answer I have a IPhone and it works just fine But I’m sure it works fine with an android

  Answered 5 years ago by ShellyVerified Purchase

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Q: QuestionDoes these headphones work on Apple iPhones

Asked 5 years ago by Kay.

• A:Answer Absolutely Never had a connectivity problem

  Answered 5 years ago by DaevP

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Q: QuestionDoes this device have noise reduction

Asked 5 years ago by Lana.

• A:Answer I don't think so.

  Answered 5 years ago by Coop42Verified Purchase

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Q: QuestionCan this headset be used with Samsung TV model un50ru7100fxza to listen to the audio from the TV?

Asked 5 years ago by Al.

• A:Answer I haven’t tried it but it if your tv has the Bluetooth capability then I’d assume it wi sync to it.

  Answered 5 years ago by BriyanVerified Purchase

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Q: QuestionDoes these earphones work with iPhones ?

Asked 5 years ago by Kay.

• A:Answer Yes it works! Have a bless day

  Answered 5 years ago by Melisa82Verified Purchase

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Q: QuestionWhat is the bluetooth Version?

Asked 5 years ago by Dell.

• A:Answer Hi, Dell. These Headphones come with Bluetooth 4.0. Cesar G. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questionwill this work for hearing impaired

Asked 5 years ago by Anonymous.

• A:Answer No

  Answered 5 years ago by Vlad

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Q: QuestionIs there a way to adjust the mic gain on this headset?

Asked 5 years ago by KJM.

• A:Answer No, I called support because I had the same question.

  Answered 5 years ago by Mercury1957Verified Purchase

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Q: Questionwill this connect to my ipad

Asked 6 years ago by ramdog.

• A:Answer Yes thru Bluetooth

  Answered 5 years ago by NbdeunoVerified Purchase

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Q: QuestionMy headset won't stop vibrating when it's dead. I tried to turn it on but it turns off right away. The orange light just keeps flashing while it's charging. Usually the orange light does not flash when it's charging. Can the headset be broken now?

Asked 6 years ago by Robman89.

• A:Answer Defective. Short in wires

  Answered 5 years ago by NbdeunoVerified Purchase

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Q: QuestionIs it possible to charge this without the separate charger

Asked 6 years ago by Leo.

• A:Answer None that I have found

  Answered 6 years ago by Red43Verified Purchase

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Q: QuestionI READ A REVIEW THT SAYS THERE IS NO BUTTON TO ANSWER OR MAKE CALLS, IS THIS TRUE, AND IF NOT DOES IT HAVE VOICE OPTIONS

Asked 6 years ago by FLEA.

• A:Answer The middle button can answer calls. The button between the volume buttons

  Answered 6 years ago by Shawn

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Q: QuestionHow long does it stay charged

Asked 6 years ago by Shawn.

• A:Answer It can stay charge for long time. I would say 7-8 days if you are not using it that often

  Answered 5 years ago by Zeeshan

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